Field Service Technician: Windows & Doors Installations

Pella Windows & Doors of the Carolinas and Southwest Virginia; Bluffton (SC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Compensation

Insurance (medical, dental, vision)

401(k)/ 401(k) matching

Profit sharing

10 Paid Holidays

Vacation/ PTO

Life Insurance

Job summary

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Field Service Technician who is mechanically inclined, eager to learn, and committed to continuous improvement. You will approach each service call with a positive attitude and strong problem-solving skills to exceed customer expectations.

You will perform repairs and adjustments on windows and doors, prepare field reports, manage service documentation, and drive a company vehicle to job sites.

Qualifications

• 1-2 years of related education/experience in building materials or construction.
• High School Diploma or equivalent.
• Knowledge of residential construction.
• Prior Windows and Doors experience preferred.
• Construction experience is a plus.
• Computer experience preferred.

Responsibilities

• Perform repairs and adjustments such as replacing glass or installing window shades, blinds, muntin’s, and roll screens.
• Prepare field reports on product problems and maintain service/billing paperwork.
• Maintain safe work area and protect homeowner belongings.
• Drive and operate a company vehicle.
• Collaborate with internal teams to resolve customer issues.

Skills

Hand tools

Customer service

Problem solving

Positive attitude

Independent worker

Education

High School Diploma or Equivalent

1-2 years related education/experience

Residential construction knowledge

Tools

Computer software experience

Job description

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Field Service Technician who is mechanically inclined, eager to learn, and committed to continuous improvement. You will approach each service call with a positive attitude and strong problem-solving skills to exceed customer expectations.

You will perform repairs and adjustments on windows and doors, prepare field reports, manage service documentation, and drive a company vehicle to job sites.