Field Service Technician – Windows & Doors

ADP, Inc.; Bluffton (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance (medical, dental, vision)

401(k)/ 401(k) matching

Profit sharing

10 Paid Holidays

Vacation/ PTO

Life Insurance

First of the month after 30 days of a

Job summary

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Service Technician to perform field service duties in Bluffton, SC. You will diagnose and repair issues, document service activities, and interact with customers on-site.

The role requires hands-on mechanical skills, tool use, and the ability to lift heavy loads. You will work with little supervision and contribute to ongoing process improvements and customer satisfaction.

Qualifications

• 1-2 years of related education/ experience in building materials or construction.
• High School Diploma or Equivalent.
• Knowledge of residential construction.
• Prior Windows and Doors experience preferred.
• Construction experience is a plus.
• Computer experience preferred.

Responsibilities

• Repair and adjustments including replacement of glass or installation of blinds, muntin’s and roll screens.
• Prepare field reports on product problems and maintain service order/billing paperwork.
• Be aware of service-related issues and support function of the role.
• Prepare and clean up work area, respecting homeowner belongings.
• Additional duties as assigned by management.
• Ensure quality customer service.
• Drive a company vehicle.

Skills

Hand tools

Ladders & scaffolding

Driving qualification

Reliability

Heavy lifting

Education

1-2 years related education/experience

High School Diploma or Equivalent

Knowledge of residential construction

Windows and Doors experience preferred

Construction experience a plus

Computer experience preferred

Tools

Computer experience

Job description

Pella Windows & Doors of the Carolinas and Southwest Virginia is seeking a Service Technician to perform field service duties in Bluffton, SC. You will diagnose and repair issues, document service activities, and interact with customers on-site.

The role requires hands-on mechanical skills, tool use, and the ability to lift heavy loads. You will work with little supervision and contribute to ongoing process improvements and customer satisfaction.