Field Service Technician – Water Utilities | Health + PTO

Grid One Solutions; Royal Pines (NC); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Employee Assistance Program

Disability Insurance

Vacation Time

Paid Holidays

Job summary

Grid One Solutions in United States is hiring a Field Technician for a full-time, non-exempt role. You will perform termination and restoration of water service, install theft deterrent devices, and provide updated account information ahead of restorations.

The position requires good communication, ability to work outdoors in all weather, and willingness to join the union. Must have valid driver license and high school diploma plus 2+ years of customer service experience; on-site work and hourly

Qualifications

• Knowledge of Meter Reading or related field experience.
• 2+ years of exceptional customer service experience.
• Good verbal and written communication skills.
• Strong organizational skills and ability to multi-task.
• Willing to work outdoors in all weather conditions.
• Must be willing to join the union and pay union dues.

Responsibilities

• Termination and restoration of water service.
• Installation of theft deterrent devices upon termination.
• Obtain and provide updated account information prior to restoration of service.
• Perform emergency restorations as required.
• Adhere to PUC Chapter 56 regulations.
• Prepare and deliver 72 hour/48 hour notices of intent to terminate water service for non-payment.
• Perform tasks within time frames set by supervisor and project manager.
• Commit to customer service and respond to internal/external needs.
• Complete all work in an organized, timely manner per standard practice.
• Identify and report hazards to management.
• Prioritize tasks according to schedule.
• Perform other duties as assigned.
• Adhere to company policies and safety practices including OSHA.

Skills

Meter Reading knowledge

Customer service

Communication skills

Organization

Outdoor work

Union membership willing

Education

High School Diploma or equivalent

Job description

Grid One Solutions in United States is hiring a Field Technician for a full-time, non-exempt role. You will perform termination and restoration of water service, install theft deterrent devices, and provide updated account information ahead of restorations.

The position requires good communication, ability to work outdoors in all weather, and willingness to join the union. Must have valid driver license and high school diploma plus 2+ years of customer service experience; on-site work and hourly