Field Service Technician: Water Systems & Sustainability

Nalco Water, An Ecolab Company; Phoenix (AZ); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K matching

Company‑paid pension

Stock purchase plan

Paid parental leave

Discounted childcare resources

Job summary

Nalco Water, an Ecolab Company, is seeking a Field Service Representative I to support cooling tower cleaning and water disinfection across diverse industries. Based in Phoenix, AZ, you’ll work in the field, build trusted customer relationships, and deliver solutions that protect resources and improve operational performance.

You’ll perform routine chemistry tests, keep safety at the forefront, and collaborate with Sales to execute district plans, with training and development opportunities to

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Position requires a current and valid Driver’s License with no restrictions.
• No immigration sponsorship available for this position.

Responsibilities

• Deliver expert service and support for cooling tower cleaning and water disinfection.
• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Skills

Customer-first mindset

Hands-on

Education

High school diploma

Associate’s degree or trade school certification

Tools

Microsoft Office Suite

Job description

Nalco Water, an Ecolab Company, is seeking a Field Service Representative I to support cooling tower cleaning and water disinfection across diverse industries. Based in Phoenix, AZ, you’ll work in the field, build trusted customer relationships, and deliver solutions that protect resources and improve operational performance.

You’ll perform routine chemistry tests, keep safety at the forefront, and collaborate with Sales to execute district plans, with training and development opportunities to