FIELD SERVICE TECHNICIAN V

TE Connectivity; Fargo (ND); On-site; USD 74,000 - 112,000; Full time

Benefits offered by this job

Remote work flexibility

Company-provided vehicle

Travel opportunities

Job summary

TE Connectivity is seeking a Field Service Technician V to support a broad range of medium voltage products across the Northwestern and Central United States. You will train and assist utility and industrial customers, ensuring proper installation, performance, and safety, while traveling up to 75% and working from a home office when not on site.

The ideal candidate has 5+ years of field service experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 5+ years of field service or related technical experience.
• Strong customer service, communication, and presentation skills.
• Ability to travel up to 75% domestically.
• Valid driver's license and ability to operate a company vehicle.

Responsibilities

• Provide expert technical support for TE's Medium Voltage product portfolio.
• Deliver hands-on product training to line crews, electricians, splicers, and utility personnel.
• Support product installations and ensure proper application and performance in the field.
• Lead customer training sessions, certification programs, demonstrations, and technical seminars.
• Serve as trusted advisor to utilities, contractors, distributors, and industrial customers.
• Represent TE Connectivity at industry conferences, trade shows, and customer events.
• Conduct product evaluations and basic failure analysis, documenting findings and recommendations.
• Support new product introductions and customer adoption initiatives.
• Deliver AMPACT training and perform tool maintenance and repairs for overhead product lines.
• Partner with Sales and Product Management teams to identify customer needs and growth opportunities.
• Gather and communicate customer feedback, market trends, and competitive insights.
• Build strong customer relationships that enhance loyalty and long-term business success.
• Support additional field service and technical initiatives as business needs evolve.

Skills

Customer service

Communication

Presentation skills

Independent working

Troubleshooting

Education

High school diploma or equivalent

Tools

Microsoft Office

Outlook

Word

Excel

Job description

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity is looking for an experienced Field Service Technician V to join our Medium Voltage Energy Products team. This is a highly visible, customer-facing position where you will serve as a trusted technical expert, helping utility and industrial customers maximize the performance, reliability, and safety of TE's medium voltage solutions.

In this role, you'll combine your technical expertise, training skills, and relationship-building abilities to support customers throughout the Northwestern and Central United States. When you're not traveling to customer sites, you'll work remotely from your home office.

Primary territory includes:

Idaho, Montana, Oregon, Washington, Wyoming, North Dakota, South Dakota, Nebraska, and Nevada.

As a Field Service Technician, You Will

• Provide expert technical support for TE's Medium Voltage product portfolio
• Deliver hands‑on product training to line crews, electricians, splicers, and utility personnel
• Support product installations and ensure proper application and performance in the field
• Lead customer training sessions, certification programs, demonstrations, and technical seminars
• Serve as a trusted advisor to utilities, contractors, distributors, and industrial customers
• Represent TE Connectivity at industry conferences, trade shows, and customer events
• Conduct product evaluations and basic failure analysis, documenting findings and recommendations
• Support new product introductions and customer adoption initiatives
• Deliver AMPACT® training and perform tool maintenance and repairs for overhead product lines
• Partner with Sales and Product Management teams to identify customer needs and growth opportunities
• Gather and communicate customer feedback, market trends, and competitive insights
• Build strong customer relationships that enhance loyalty and long‑term business success
• Support additional field service and technical initiatives as business needs evolve

What You Bring

Required Qualifications

• High school diploma or equivalent
• 5+ years of experience in field service, electrical systems, utilities, power distribution, or a related technical field
• Strong customer service, communication, and presentation skills
• Ability to work independently and manage priorities in a fast‑paced environment
• Strong troubleshooting, analytical, and problem‑solving abilities
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
• Ability and willingness to travel up to 75% domestically
• Valid driver's license and ability to operate a company‑provided vehicle

Preferred Qualifications

• Experience with medium voltage products and electrical distribution systems
• Background working with utility, industrial, or power infrastructure customers
• Experience delivering technical training, coaching, or instructional programs
• Knowledge of electrical safety practices and industry standards

Why Join TE Connectivity?

At TE, you'll have the opportunity to make a direct impact on critical power infrastructure while working for a global technology leader.

What We Offer

• Remote work flexibility when not traveling
• Opportunity to work with industry‑leading medium voltage technologies
• Exposure to a wide variety of utility and industrial customers across the U.S.
• A collaborative, inclusive, and innovative culture
• Ongoing learning, professional development, and career growth opportunities
• The chance to be a recognized technical expert in a highly visible role
• Competitive compensation, benefits, and travel support
• Company‑provided vehicle

Make an Impact

If you're passionate about electrical systems, enjoy solving technical challenges, and thrive in customer‑facing environments, we'd love to hear from you. Join TE Connectivity and help power the future of energy infrastructure.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

About Te Connectivity

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next‑generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

EOE, Including Disability/Vets

Compensation

• Competitive base salary commensurate with experience: $74,400– $111,600 (subject to change dependent on physical location)
• Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
• Total Compensation = Base Salary + Incentive(s) + Benefits

Benefits

• A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.