Field Service Technician - UPS & Power Systems (Edge)

Vertiv Corporation; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE

Other tools

401k

Profit sharing

PTO

Medical

Vision & Dental

Job summary

Vertiv is seeking a Field Service Technician to perform scheduled and break-fix service on UPS, PDUs, and battery systems across customer sites. You will build strong rapport with customers and coordinate with sales and support teams while maintaining safety and performance standards.

The role requires travel and hands-on technical work, with opportunities for training and career growth within a global leader in mission-critical infrastructure.

Qualifications

• Experience providing field service or on-site support.
• Strong communication with customers and internal teams.
• Ability to balance technical tasks with administrative duties.

Responsibilities

• Perform scheduled and remedial (break-fix) service on UPS, PDU, and battery systems.
• Provide on-site and phone assistance to customers and escalate issues as needed.
• Maintain safety, PPE, and company vehicle policies during field work.
• Document service activities and update job records in a timely manner.

Skills

Customer service

Time management

Communication

Problem solving

Education

High School or Vocational Diploma

ASEET/AMEET certification

Tools

Microsoft Office

Vertiv software

Job description

Vertiv is seeking a Field Service Technician to perform scheduled and break-fix service on UPS, PDUs, and battery systems across customer sites. You will build strong rapport with customers and coordinate with sales and support teams while maintaining safety and performance standards.

The role requires travel and hands-on technical work, with opportunities for training and career growth within a global leader in mission-critical infrastructure.