Field Service Technician – UPS & Power Systems (Edge)

Vertiv; Richmond (VA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company vehicle

401k and Profit Sharing

Generous PTO/Vacation

Job summary

Vertiv is seeking a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units and battery systems. You will establish rapport with customers, support Edge market segment needs, and collaborate with the home office to ensure service excellence.

Travel is required, with training provided at our academies. Vertiv offers a strong benefits package and opportunities for career growth in a safety-focused environment.

Qualifications

• Strong communication and time-management skills required.
• Able to manage administrative tasks with accuracy and reliability.
• Willingness to travel and collaborate with customers and team members.

Responsibilities

• Perform service tasks as assigned and per policies.
• Render on-site and phone assistance to customers.
• Communicate with Technical Support on issues.
• Implement Field Change Notices per guidelines.
• Maintain safety and complete mandatory documentation.

Skills

Communication

Time management

Collaboration

Administrative tasks

Problem solving

Safety awareness

Education

High School Diploma

ASEET/AMEET preferred

Tools

Microsoft Office

Vertiv software

Job description

Vertiv is seeking a Field Service Technician to perform scheduled and remedial service on UPS, power distribution units and battery systems. You will establish rapport with customers, support Edge market segment needs, and collaborate with the home office to ensure service excellence.

Travel is required, with training provided at our academies. Vertiv offers a strong benefits package and opportunities for career growth in a safety-focused environment.