Field Service Technician: UPS & Power Systems

Vertiv Corporation; Richmond (VA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Smartphone

Laptop

PPE

401k

Profit Sharing

Generous PTO/Vacation Plan

Medical

Vision & Dental

Job summary

Vertiv Corporation designs, manufactures, and services mission-critical infrastructure for data centers, networks and commercial environments. The Field Service Technician role focuses on scheduled and remedial service on UPS, power distribution units, and battery systems with hands-on training provided.

You will build rapport with customers and colleagues, perform on-site and phone support, and adhere to safety guidelines while maintaining equipment and documentation.

Qualifications

• Must perform service tasks as assigned per company policies.
• Able to work under direct supervision or independently after training.
• Provide on-site and phone assistance to customers.
• Communicate with Technical Support on issues.
• Implement Field Change Notices per guidelines.
• Keep up to date on Safety Bulletins and Field Change Notices.

Responsibilities

• Perform service tasks as assigned and as per company policies and procedures
• Capable of working under direct supervision or independently based upon training completion
• Render on-site and phone assistance to customers
• Communicate with Technical Support on technical or procedural issues
• Implement Field Change Notices per published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips

Job description

Vertiv Corporation designs, manufactures, and services mission-critical infrastructure for data centers, networks and commercial environments. The Field Service Technician role focuses on scheduled and remedial service on UPS, power distribution units, and battery systems with hands-on training provided.

You will build rapport with customers and colleagues, perform on-site and phone support, and adhere to safety guidelines while maintaining equipment and documentation.