Field Service Technician: Troubleshoot, Configure & Travel

Forerunner Technologies, Inc.; Brockton (MA); On-site; USD 30,000 - 39,000; Full time

Job summary

Forerunner Technologies, Inc. in Brockton, MA is seeking a Field Service Technician to diagnose, repair, configure, and service customer equipment. This role requires daily travel with occasional overnight trips and involves teamwork to meet customer needs.

You will participate in on-the-job training and maintain a working knowledge of all equipment. The position emphasizes strong communication, technical skills, and a customer-service mindset, with a focus on ensuring equipment is configured or

Qualifications

• Clear communication and technical troubleshooting skills.
• Customer-focused problem solving and service orientation.
• Ability to coordinate projects and manage tasks.

Responsibilities

• Diagnose and repair customer equipment per specifications.
• Configure, program, or adjust equipment to customer needs.
• Maintain knowledge of all equipment and participate in on-the-job training.

Skills

Communication

Technical troubleshooting

Customer service

Project management

Computer literacy

Color vision

Travel readiness

Job description

Forerunner Technologies, Inc. in Brockton, MA is seeking a Field Service Technician to diagnose, repair, configure, and service customer equipment. This role requires daily travel with occasional overnight trips and involves teamwork to meet customer needs.

You will participate in on-the-job training and maintain a working knowledge of all equipment. The position emphasizes strong communication, technical skills, and a customer-service mindset, with a focus on ensuring equipment is configured or