Field Service Technician Trainee — Remote Role & Training

Atlas Copco North America LLC; McDonough (GA); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits

401(k) match

Paid time off

Life & Disability insurance

Paid training

Parental leave

Job summary

Atlas Copco North America LLC is seeking a Service Technician Trainee to support customer service by performing preventive maintenance, troubleshooting, and repair of air compressors and related equipment. You will work closely with the Service Manager, train with senior technicians, and be part of a rotating 24/7 on-call schedule.

The role requires a valid driver's license, English fluency, a high school diploma, and physical ability to lift up to 50 lbs in industrial settings.

Qualifications

• Valid driver's license and fluent in English.
• High School Diploma or equivalent.
• Able to lift to 50 lbs regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• Basic understanding of mechanics and electrical theory.
• Can use computers to complete work orders.
• Customer-focused and take ownership of meeting the customer's needs.
• Residency within 30 minutes to one hour of the assigned territory; proof of residency required.
• Must be able to park a company issued, branded service vehicle at residence.

Responsibilities

• Perform routine preventive service and troubleshoot/repair equipment.
• Pressure wash and clean equipment pads and surroundings when needed.
• Communicate options for repairs to customers and Service Manager.
• Fill out service reports, start-up forms, warranty forms, oil sample forms, and parts return documents.
• Attend training at Air Academy and train with Senior Service Technicians.
• Promote and practice safety procedures and proper PPE usage.
• Set, install, and pipe compressor systems as needed.
• Participate in a rotating 24/7/365 on-call pool with other Technicians and travel to customer locations.
• Subject to random drug testing.

Skills

Driver's license

English fluency

High School diploma

Mechanical basics

Electrical theory

Computer literacy

Customer focus

Education

High School Diploma or equivalent

Job description

Atlas Copco North America LLC is seeking a Service Technician Trainee to support customer service by performing preventive maintenance, troubleshooting, and repair of air compressors and related equipment. You will work closely with the Service Manager, train with senior technicians, and be part of a rotating 24/7 on-call schedule.

The role requires a valid driver's license, English fluency, a high school diploma, and physical ability to lift up to 50 lbs in industrial settings.