Field Service Technician - Stratford, WI

JBT MAREL CORPORATION; Stratford (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) plan

Job summary

JBT Marel is seeking a Field Service Technician to install, commission, and validate equipment at customer sites. The role involves preventive maintenance, diagnostics, and on-site repairs to ensure reliable operation.

You will train customer personnel, document all activities, and travel extensively, including overnight stays, to support global customers. Strong English communication and PLC/schematic literacy are essential.

Qualifications

• Associate's degree in a relevant technical field or equivalent practical experience.
• Minimum 3–5 years in field service, preferably with industrial machinery or food processing equipment.
• Ability to read electrical schematics and mechanical drawings; strong troubleshooting skills.

Responsibilities

• Install, commission, and validate JBT Marel equipment at customer sites.
• Perform preventive maintenance, inspections, and calibrations.
• Diagnose and repair mechanical and electrical issues, including PLCs.
• Provide customer training on operation and basic maintenance.
• Document service actions, parts used, and time spent.

Skills

Mechanical aptitude

Troubleshooting

Communication skills

Independent worker

Education

Associate's degree in a technical field

Tools

PLCs (Siemens/AB)

Electrical schematics

Diagnostic tools

Job description

At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business. Our purpose is to transform the future of food; this guides our vision of being the global leader in food and beverage technology, by harnessing the full power of JBT Marel to partner with our customers and pioneer sustainable innovation. Our values show who we are at our best. As we Create with Collaboration, Serve with Integrity, Grow with Excellence, and Advance with Innovation.

Field Service Technician

• Perform installation, commissioning, and validation of JBT MAREL equipment at customer sites.
• Conduct routine preventive maintenance, inspections, and calibrations to ensure equipment reliability and longevity.
• Diagnose and troubleshoot complex mechanical, electrical, and software issues on JBT MAREL machinery.
• Execute repairs, replace faulty components, and adjust equipment settings to restore full functionality.
• Provide technical training and guidance to customer personnel on equipment operation and basic maintenance.
• Document all service activities, including detailed reports of work performed, parts used, and time spent.
• Communicate effectively with customers, sales teams, and internal support departments to resolve issues promptly.
• Adhere to all company safety policies and procedures, as well as customer site regulations.
• Manage and maintain accurate inventory of spare parts in the service vehicle.
• Travel extensively to various customer locations, often with short notice, including overnight stays.

Job Qualifications

• Associate's degree in a relevant technical field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Automation) or equivalent practical experience.
• Minimum of 3-5 years of experience in a field service role, preferably with industrial machinery or food processing equipment.
• Strong mechanical aptitude and proficiency in troubleshooting and repairing complex mechanical systems.
• Solid understanding of electrical control systems, PLCs (e.g., Siemens, Allen-Bradley), and industrial networking.
• Ability to read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Excellent problem-solving skills and the ability to work independently in challenging environments.
• Strong communication and interpersonal skills, with the ability to interact professionally with customers.
• Proficiency in using diagnostic tools and test equipment.
• Valid driver's license with a clean driving record.
• Ability to lift heavy objects, climb ladders, and work in various industrial settings.
• Willingness and ability to travel extensively, including internationally, often on short notice.

We are committed to our employees and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community. We foster a genuine inclusive team culture enjoying collaborative working across our global teams to deliver world-class projects. We encourage development - ensuring new experiences and challenges at JBT Marel to feed your growth!

Benefits

• Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.

Commitment to Diversity

Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.

Use of Technology in Our Hiring Process

JBTMarel uses technology‑assisted tools, including artificial intelligence (AI), to support the review of applications. These tools help our recruiting teams identify skills and experience relevant to the role based on job‑related criteria. All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent, and inclusive hiring practices globally.

Equal Opportunity Employment

JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, please contact JBT Marel at 844‑286‑4524.