Field Service Technician

John Bean Technologies Co.; Wisconsin; Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision coverage

401(k) plan

Job summary

John Bean Technologies Co. is looking for a Field Service Technician in Stratford, Connecticut. This hybrid role involves providing technical support to customers and ensuring all equipment functions correctly. Responsibilities include performing safety assessments, troubleshooting equipment, and training customer operators. The ideal candidate should be experienced in welding techniques and possess a valid driver's license for travel.

JBT Marel offers comprehensive benefits including medical, dental, and a matched 401(k) plan from day one of employment.

Qualifications

• Ability to weld using TIG and MIG techniques to quality standards.
• Experience in providing technical support to customers.
• Valid driver's license for travel to customer sites.

Responsibilities

• Provide on-site technical support to customers.
• Perform Hazard Safety Assessments prior to each job.
• Troubleshoot malfunctioning equipment and provide effective solutions.
• Instruct and train customer operators on safe operation and maintenance of equipment.

Skills

Technical support

TIG welding

MIG welding

Blueprint reading

Customer service

Troubleshooting

Tools

Welding equipment

Hand tools

Job description

Field Service Technician page is loaded## Field Service Technicianremote type: Hybridlocations: US - Stratford, WItime type: Full timeposted on: Posted Todayjob requisition id: 23793At JBT Marel, what we do matters, we know that the contribution of our employees leads to the success of our business.Our purpose is to transform the future of food. This guides our vision of being the global leader in food and beverage technology. By harnessing the full power of JBT Marel, we partner with our customers and pioneer sustainable innovation.Our values show who we are at our best. As we **Create with Collaboration, Serve with Integrity, Grow with Excellence**, and **Advance with Innovation**.**Opportunity**At **JBT Marel**,**Duties/Responsibilities:*** Provide on-site technical support to customers ensuring all equipment sold is functioning properly and is in good repair.* Perform Hazard Safety Assessments prior to each job.* Listen and respond to customer needs/requests; then provide "value added" effective solution and/or support.* Welds TIG and MIG techniques to quality standards.* Completes all necessary paperwork and quality checks for team associates* Work closely with Manager, Customer Care Representatives and Sales personnel to ensure we maintain good communications/relationships with the customer.* Sets up welding equipment for various welding types.* Reads and understands blueprints for the selection of materials, measurements and weld types; and performs work to specified tolerances.* Handles raw materials and prepare material for fabrication.* Uses hand tools for the manufacturing of customer orders.* When required, grinds and polishes steel according to customer requirements as well as quality standards.* Ability to locate finish specifications on blueprints and perform finishing work to specified tolerances.* Complete understanding of all material and weld finishes, as well as the process to achieve them.* Trouble-shoot malfunctioning equipment and provide an effective solution.* Completes all time and expense reporting weekly.* Complies with all A&B and Customer safety/housekeeping/compliance policies and guidelines.* Order/deliver parts to customer as needed.* Manage equipment repairs/overhaul so that performance will be to JBT Marel and Customer standards and time schedules.* Instruct and train customer operators and mechanics on safe operation and maintenance of equipment.* Perform final inspections on rebuilt/repaired equipment.* Travels to customer sites as need (must have valid driver's license).* Generate timely/accurate call reports and report problem areas or needed improvements on all equipment.* Perform courtesy visits to customers to review installed equipment, discuss equipment performance with the customer, any changes/optimizations that they would like, and to identify opportunities for service work and new equipment sales and/or installation work when needed.* When not performing Service Technician duties, will perform other field service work or work within plants as assigned.* Performs other duties as assigned by Manager**We are committed to our employees** and will provide you with development and opportunities to allow you to be the best version of yourself at work, at home, and in your community.**We encourage development** - ensuring new experiences and challenges at JBT Marel to feed your growth!**Benefits:** JBT Corporation offers benefits on day 1 of your employment. Including: Medical, Dental, life insurance, short-term and long-term disability, family leave, vision coverage, and a matched 401(k) plan.**Commitment to Diversity:** Diversity, Equity, Inclusion, and Belonging is a fundamental value to JBT Marel and critical to our future success. A thoughtful, focused, and sustained effort to work towards our DEIB goals is not just a principled choice, but also a business imperative.**Use of Technology in Our Hiring Process**JBT Marel uses technology-assisted tools, including artificial intelligence (AI), to support the review of applications.These tools help our recruiting teams identify skills and experience relevant to the role based on job-related criteria.All applications are reviewed by people, and AI is not used to make hiring decisions independently. We are committed to fair, consistent and inclusive hiring practices globally.**Equal Opportunity Employment:**JBT Marel provides equal employment opportunity to all employees and qualified applicants for employment. We will not tolerate any form of discrimination against any employee or applicant for employment because of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, citizenship, or any other characteristic protected by applicable federal, state, or local laws. At JBT Marel, we apply this policy to all our employment practices, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. We make hiring decisions based solely on qualifications, merit and business needs at the time. JBT Marel will reasonably accommodate applicants who need adjustments to participate in the application or interview process. If you require assistance or accommodation during the application process, pleasecontact JBT Marel at 844-286-4524.