Field Service Technician – Security Systems

Securitas Electronic Security; Elkridge (MD); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid company training

Company Vehicle

Medical, Dental, Vision, and Life Insu

401K with 60% Match up to 6% of salary

Paid vacation, holiday, and sick time

Educational Assistance

Exceptional growth opportunities

Wide variety of employee discounts on

Job summary

Securitas Technology, a leading security solutions provider, seeks a Field Service Technician to support client sites with troubleshooting, maintenance, and on-site software upgrades. The role emphasizes uptime and effective incident resolution across access control, CCTV, and fire alarm systems.

Ideal candidates bring strong communication, time management, and problem-solving skills, plus familiarity with low voltage equipment and enterprise CCTV and access control systems.

Qualifications

• High School diploma or equivalent is required.
• Experience with installing and troubleshooting low voltage equipment is preferred.
• Certifications in alarm systems are a plus.

Responsibilities

• Respond to trouble tickets to ensure system uptime.
• Diagnose and resolve application and system issues.
• Perform preventative maintenance to maximize availability.
• Make routine configuration changes (permissions, settings).
• Document all modifications in a change-control system.
• Produce technical documentation for deployment details.
• Perform pre-deployment testing of upgrades and modifications.
• Install software upgrades and major modifications on site.

Skills

Troubleshooting

Customer service

Time management

Communications

Problem solving

Education

High School diploma or equivalent

ESA Certified Alarm Technician

NTS Certified Service Technician

Tools

Microsoft Office

Job description

Securitas Technology, a leading security solutions provider, seeks a Field Service Technician to support client sites with troubleshooting, maintenance, and on-site software upgrades. The role emphasizes uptime and effective incident resolution across access control, CCTV, and fire alarm systems.

Ideal candidates bring strong communication, time management, and problem-solving skills, plus familiarity with low voltage equipment and enterprise CCTV and access control systems.