Field Service Technician I: Security & Access Control

Securitas Technology Corporation; New York (NY); On-site; USD 33,000 - 61,000; Full time

Benefits offered by this job

Company Vehicle

Company Cell Phone

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K with Match

Paid Time Off

Educational Assistance

Growth Opportunities

Job summary

Securitas Technology Corporation, based in Long Island City, NY, is seeking a full-time technician to manage post-installation support, upgrades, and system documentation for security solutions including CCTV, access control, and intrusion systems.

The role requires a high school diploma, familiarity with low-voltage equipment, strong communication skills, and network/IP addressing knowledge. Training and certifications are offered across enterprise CCTV and access control systems.

Qualifications

• High School diploma required or equivalent.
• Familiarity installing and troubleshooting low voltage equipment.
• Strong written and verbal communications skills.
• Working knowledge of network communications and IP addressing.
• Certifications in enterprise CCTV and Access Control are a plus.

Responsibilities

• Respond to trouble tickets to ensure application uptime and system performance
• Work individually and as a team to diagnose and resolve application issues
• Execute preventative maintenance tasks to maximize application availability and identify system faults
• Document all system modifications through a digital change control tracking system
• Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
• Perform pre-deployment end to end testing of all upgrades and major modifications
• Perform on site installations of software upgrades and major modifications
• High School diploma required or equivalent
• Familiarity installing and troubleshooting low voltage equipment
• Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms
• Strong working knowledge of Microsoft Office
• Strong written and verbal communications skills
• Working knowledge of network communications and IP addressing
• Excellent problem solving and analytical skills
• Positive attitude and strong work ethic
• Certifications in enterprise grade CCTV and Access Control systems a plus

Skills

Access control knowledge

CCTV systems

Network/IP addressing

Communication skills

Microsoft Office

Education

High School diploma

Tools

Microsoft Office

Job description

Securitas Technology Corporation, based in Long Island City, NY, is seeking a full-time technician to manage post-installation support, upgrades, and system documentation for security solutions including CCTV, access control, and intrusion systems.

The role requires a high school diploma, familiarity with low-voltage equipment, strong communication skills, and network/IP addressing knowledge. Training and certifications are offered across enterprise CCTV and access control systems.