Field Service Technician (Remote+Travel)

Alfa Laval; Omaha (NE); Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking a dedicated Field Service Technician to provide exceptional service and support in troubleshooting and maintaining mechanical and electrical equipment. This role involves working closely with customers to ensure optimal performance of critical machinery, including separators and decanters. With a focus on teamwork and effective communication, you'll play a vital role in enhancing customer satisfaction and operational efficiency. Join a dynamic team that values diverse perspectives and fosters personal growth while making a positive impact in the industry. This is a fantastic opportunity for those looking to advance their careers in a supportive environment.

Qualifications

• Minimum 2 years of relevant experience in mechanical or electrical fields.
• General knowledge of separators, decanters, and PLCs.

Responsibilities

• Troubleshoot and repair mechanical and electrical equipment.
• Perform preventive maintenance and emergency repairs.
• Document services and advise customers on safe operations.

Skills

Teamwork

Communication skills

Problem solving

Customer focus

Education

Associates degree

Tools

PLCs

Mechanical components

Electrical components

Job description

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The Field Service Technician is available for 24/7 on-call field service labor, troubleshooting, and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high-speed separators, or heat exchangers to ensure reliable operation, optimum performance, and efficiency.

This includes performing preventive maintenance, emergency, and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits.

This is a remote position located in Des Moines IA, or Omaha, NE.

Responsibilities include:

• Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters, and Heat exchangers.
• Install, startup, and shut down equipment in accordance with company and customer safety procedures in line with OSHA requirements.
• Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.
• Document services provided and parts used for invoicing purposes.
• Advise operators and customer line mechanics/maintenance personnel of operating procedures for working safely around equipment.
• Perform preventive maintenance service calls on customer equipment.
• Assist customer maintenance personnel with technical and procedural troubleshooting techniques.
• Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.

What you know:

• Associates degree
• Minimum 2 years of relevant experience, general knowledge of the following:
• Separators or decanters.
• PLCs or processors.
• Mechanical, electrical, or technology.

• Teamwork.
• Communication skills.
• Problem solving.
• Customer focus.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit for a role. To help us achieve this, we apply Pymetrics assessments, and upon application, you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $28.00 to $35.00 hourly.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in the USA or have an established presence in the area.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer