Field Service Technician - Remote/Onsite (Travel Up to 80%)

Pyrotek, Inc.; Aurora (OH); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Pyrotek, Inc. is looking for a skilled Field Service Technician to provide technical and sales support. The role involves troubleshooting, customer interaction, and extensive travel up to 80% of the time.

The ideal candidate will have at least three years of field service support experience, particularly with manufacturing equipment. Strong communication skills and proficiency with software like Microsoft Office are essential. Join us and be part of a global leader in high temperature materials.

Qualifications

• Minimum three years of field service support experience.
• Hands-on experience with manufacturing equipment.
• Ability to read operating manuals, technical drawings, and blueprints.

Responsibilities

• Provide technical and sales support to customers.
• Respond to customer and vendor inquiries promptly.
• Provide remote and onsite technical support.

Skills

Troubleshooting

Technical support

Customer service

Mechanical experience

Electrical experience

Education

3+ years of field service support

Experience with industrial fuel fired equipment

Tools

Microsoft Office

Visio

Computer-Aided Design and Drafting (CADD)

Job description

Pyrotek, Inc. is looking for a skilled Field Service Technician to provide technical and sales support. The role involves troubleshooting, customer interaction, and extensive travel up to 80% of the time.

The ideal candidate will have at least three years of field service support experience, particularly with manufacturing equipment. Strong communication skills and proficiency with software like Microsoft Office are essential. Join us and be part of a global leader in high temperature materials.