Field Service Technician – POS & Security Installations

Owl Services LLC; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Company Match

10 Paid Holidays

Flexible Time Off

HSA and FSA

Disability & Occupational Insurance

Company-Paid Life Insurance

EAP

World-class paid training program

Job summary

OWL Services is seeking a Field Service Technician to service and install a range of electronic equipment including security and point of sale systems. The role requires mechanical aptitude, strong troubleshooting, and the ability to travel up to 30–40% overnight.

Responsibilities include diagnosing issues, repairing devices, reviewing work orders, and supporting new installations across areas as needed. A high school diploma and valid driver’s license are required.

Qualifications

• Mechanical aptitude and troubleshooting skills required.
• Ability to work independently and be a strong problem-solver.
• Strong attention to safety and adherence to safety protocols.
• Willingness to participate in 24/7 on-call rotation.
• Travel up to 30-40% overnight.
• Experience with POS systems (Verifone/NCR) a plus.
• Experience with alarms a plus.
• High school diploma or equivalent.
• Valid driver’s license and good driving record required.
• Ability to travel and possess travel documents (REAL ID, Passport).
• Proficient with computers and smartphones.

Responsibilities

• Troubleshoots, inspects, replaces/repairs a wide variety of electro-mechanical devices such as cash registers, coin changers, security equipment, alarms, and point of sale equipment.
• Complete service requests and maintenance repair items in a timely manner and ensures all requests are handled in a professional manner.
• Correctly review work orders, manuals, and drawings to properly perform maintenance and service of equipment.
• Utilize various testing devices, multiple hand and power tools related to the job.
• May be temporarily assigned to other geographical area to provide support with new installations and upgrades.
• Other duties as required.

Skills

Mechanical aptitude

Troubleshooting

Safety awareness

Independent worker

On-call ability

Travel readiness

Problem-solving

Education

High school diploma or equivalent

Tools

POS systems Verifone/NCR

Alarms

Job description

OWL Services is seeking a Field Service Technician to service and install a range of electronic equipment including security and point of sale systems. The role requires mechanical aptitude, strong troubleshooting, and the ability to travel up to 30–40% overnight.

Responsibilities include diagnosing issues, repairing devices, reviewing work orders, and supporting new installations across areas as needed. A high school diploma and valid driver’s license are required.