Field Service Technician: Packaging Equipment (West US)

Gea Group; Frisco (TX); On-site; USD 106,020,000 - 131,809,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

PTO

401(k) match

Tuition reimbursement

Wellness incentive

Employee assistance program

Health Savings Account

Job summary

GEA Food Solutions North America Inc. is seeking a skilled Field Service Technician who specializes in Horizontal Packaging Equipment and resides within the Western region of the US.

The role focuses on hands-on setup, troubleshooting, repairs, and preventive maintenance to support packaging lines. The position requires travel up to 90%, ability to train customers’ operators, and strong problem-solving with a customer-service mindset.

Qualifications

• 5 years hands-on technical experience on electro-mechanical systems in industrial machinery.
• Experience with Vacuum systems and packaging equipment, high speed vacuum and gassing applications and thermoforming plastics with FFS applications REQUIRED.
• Strong electrical aptitude including motors, AC & servo drives, electrical circuitry, PLC and PC based control systems.
• Strong mechanical aptitude including power transmission systems, pneumatics and hydraulics.
• Excellent communications skills in English; strong listening and customer interaction.
• Ability to travel extensively (up to 90%), including weekends and short-notice assignments.

Responsibilities

• Conducts machine setup, troubleshooting, repairs and preventative maintenance service.
• Provides emergency/unscheduled repairs and scheduled maintenance on equipment.
• Provides technical support to customers including troubleshooting and problem resolution.
• Performs mechanical, electrical, pneumatic and hydraulic troubleshooting and repair of machines.
• Provides training to customers’ operators and maintenance personnel.
• Complies with OSHA Safety and Health rules.

Skills

Electro-mechanical systems

Vacuum systems

Electrical aptitude

Mechanical aptitude

Troubleshooting

English communication

Customer service

Independent working

MS Word & Excel

Travel readiness

Job description

GEA Food Solutions North America Inc. is seeking a skilled Field Service Technician who specializes in Horizontal Packaging Equipment and resides within the Western region of the US.

The role focuses on hands-on setup, troubleshooting, repairs, and preventive maintenance to support packaging lines. The position requires travel up to 90%, ability to train customers’ operators, and strong problem-solving with a customer-service mindset.