Field Service Technician: Packaging Automation Pro

ID Technology LLC; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical/dental programs

Life insurance

PTO

401(k) with company match

Immediate benefits eligibility

Job summary

ID Technology is seeking a customer-focused, mechanically inclined Field Service Technician for the Mid-Atlantic region, based near Philadelphia, PA. You will install, demonstrate, maintain and repair marking and labeling equipment, develop reports, attend trainings, and assist in office duties when not in the field.

Travel up to 60% including overnight trips; must have reliable vehicle, valid license, Real ID/Passport for travel, and strong technical/communication skills.

Qualifications

• Experience in the repair and troubleshooting of electro-mechanical equipment.
• Ability to identify customer needs and match their solution with company products/services.
• Knowledge of industry and applications.
• PMMI certification: company provided.
• Computer literacy, especially MS Office.

Responsibilities

• Install, demonstrate, maintain and repair marking, coding and labeling equipment.
• Develop reports in keeping with company reporting mechanisms.
• Attend trainings and meetings as required by leadership.
• Assist in office-based duties when not required to be in the field.
• Keep current on trends from both market and technical perspectives.

Skills

Electro-mechanical repair

Customer needs analysis

Strong communication

Self-motivated

Willingness to travel

Tools

Syteline

MS Office

PMMI certification

Job description

ID Technology is seeking a customer-focused, mechanically inclined Field Service Technician for the Mid-Atlantic region, based near Philadelphia, PA. You will install, demonstrate, maintain and repair marking and labeling equipment, develop reports, attend trainings, and assist in office duties when not in the field.

Travel up to 60% including overnight trips; must have reliable vehicle, valid license, Real ID/Passport for travel, and strong technical/communication skills.