Field Service Technician — Packaging Machinery Pro

WestRock Company; Washington (District of Columbia); On-site; USD 56,625 - 94,375; Full time

Benefits offered by this job

Short‑term bonus incentive

Health, dental, and vision insurance

Retirement savings plans

Job summary

A global packaging company is seeking a Field Service Technician in Washington, DC. This role involves providing on-site support for the installation and maintenance of packaging machinery. The Technician will conduct audits, manage preventative maintenance, and offer troubleshooting services, ensuring high customer satisfaction. Candidates should possess mechanical and electrical troubleshooting skills, strong communication abilities, and previous field service experience. The position includes travel requirements, reflecting a dynamic working environment.

Qualifications

• Previous field service work is required.
• Strong mechanical and electrical troubleshooting skills.
• Good written and verbal communication skills.

Responsibilities

• Provide technical assistance for installation and maintenance.
• Conduct machine audits and planned maintenance.
• Lead training for lesser experienced technicians.

Skills

Customer relations

Mechanical abilities

Electrical understanding

PC skills (MS Office)

Communication skills

Education

Technical degree

Tools

Rockwell 5000 programming

Job description

A global packaging company is seeking a Field Service Technician in Washington, DC. This role involves providing on-site support for the installation and maintenance of packaging machinery. The Technician will conduct audits, manage preventative maintenance, and offer troubleshooting services, ensuring high customer satisfaction. Candidates should possess mechanical and electrical troubleshooting skills, strong communication abilities, and previous field service experience. The position includes travel requirements, reflecting a dynamic working environment.