Field Service Technician - On-Site Mechanical Pro

Eastern Mechanical Services, Inc; Oxford (CT); On-site; USD 47,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Life insurance

Vision insurance

Disability insurance

401(k) plan

Company iPhone

Company vehicle

Company credit card

Paid holidays

Paid time off

Job summary

Eastern Mechanical Services, Inc. is seeking a Field Service Technician for a full-time, on-site role based in Oxford, CT.

You will install, maintain, and repair mechanical systems at customer locations, diagnose issues, perform preventative maintenance, and document work in service reports. You will interact with customers to explain findings, provide updates, and ensure safety practices while coordinating with the office and other field staff to meet schedules and quality standards.

Qualifications

• Strong mechanical aptitude with installation, maintenance, and repair experience.
• Ability to read technical documents, schematics, and service manuals.
• Solid troubleshooting and problem-solving skills for mechanical and electrical issues.
• Effective communication and customer service skills to interact with clients on-site.
• Good organizational skills with accurate documentation of service activities and materials used.
• Commitment to safety practices, PPE usage, and regulatory standards.
• Ability to work independently in the field and manage daily schedules.
• Valid driver’s license and reliable transportation to travel to Oxford, CT area.
• High school diploma or equivalent; technical or vocational training preferred.
• Prior field service or mechanical trade experience is beneficial; licenses a plus.
• Group health benefits and 401K eligibility after 30 days are described in the benefits package.

Responsibilities

• Install, maintain, and repair mechanical systems and equipment at customer locations.
• Diagnose mechanical issues, perform routine inspections, and conduct preventative maintenance.
• Document all work performed in service reports and communicate updates to customers.
• Explain findings and recommended solutions clearly to clients on-site.
• Adhere to safety practices and keep tools and equipment in good working order.
• Collaborate with office staff and other technicians to meet service schedules and quality standards.

Job description

Eastern Mechanical Services, Inc. is seeking a Field Service Technician for a full-time, on-site role based in Oxford, CT.

You will install, maintain, and repair mechanical systems at customer locations, diagnose issues, perform preventative maintenance, and document work in service reports. You will interact with customers to explain findings, provide updates, and ensure safety practices while coordinating with the office and other field staff to meet schedules and quality standards.