Field Service Technician – On‑Site Diagnostics

Brandt Holdings Agriculture; Ellendale (ND); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k with employer match

Life and Disability Insurance

Job summary

Valley Plains Equipment is seeking a Field Service Technician to perform on-site diagnostics and repairs for customer equipment across a designated territory. You will take ownership of service calls, utilize advanced diagnostic tools, and ensure customers stay productive by minimizing downtime.

The role requires strong mechanical, electrical, and hydraulic skills, 5+ years of field service experience, and the ability to work independently while communicating effectively with customers.

Qualifications

• 5+ years of experience performing service repairs.
• Proficient with mechanical, electrical, and hydraulic systems.
• High School Diploma or GED.
• Proficiency with basic computer functions; experience using Service ADVISOR or similar tools.

Responsibilities

• Perform diagnostics and repairs on equipment in the field.
• Maintain inventory of parts kept in stock on the service vehicle.
• Identify and communicate solutions for customer service opportunities.
• Accountable for billable time and assigned work orders.
• Document diagnostics and repairs on work orders.
• Participate in service training programs.
• Operate and maintain vehicles, tools, and equipment.
• Maintain a clean and orderly work area.
• Follow safety rules and regulations.
• Stay current on knowledge of John Deere and competitive products.

Skills

Field service

Diagnostics

Communication

Teamwork

Education

High School Diploma or GED

Tools

Service ADVISOR

Diagnostic tools

Job description

Valley Plains Equipment is seeking a Field Service Technician to perform on-site diagnostics and repairs for customer equipment across a designated territory. You will take ownership of service calls, utilize advanced diagnostic tools, and ensure customers stay productive by minimizing downtime.

The role requires strong mechanical, electrical, and hydraulic skills, 5+ years of field service experience, and the ability to work independently while communicating effectively with customers.