Field Service Technician: On-Site Machinery Diagnostics

All World Machinery; Roscoe Township (IL); Hybrid; USD 48,000 - 64,000; Full time

Job summary

All World Machinery in the United States is seeking a Field Service Technician to ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field.

You will travel to customer sites, document findings, and communicate clearly with customers on status and preventive care, while coordinating with internal teams for parts and guidance. A hands-on mindset is essential.

Qualifications

• Strong mechanical aptitude and hands-on troubleshooting.
• Clear, professional communication with customers and teammates.
• Ability to work independently, manage time, and adapt to varied environments.
• Attention to detail and a proactive, learn-it mindset.

Responsibilities

• Travel to customer sites to inspect, troubleshoot, and repair machinery.
• Document findings, service actions, and recommended next steps.
• Communicate status, timelines, and preventive care to customers.
• Coordinate with internal teams for parts, technical guidance, and follow-up.

Skills

Mechanical aptitude

Troubleshooting

Clear communication

Independent worker

Attention to detail

Job description

All World Machinery in the United States is seeking a Field Service Technician to ensure customer equipment runs safely and reliably by diagnosing issues, completing repairs, and restoring performance in the field.

You will travel to customer sites, document findings, and communicate clearly with customers on status and preventive care, while coordinating with internal teams for parts and guidance. A hands-on mindset is essential.