Field Service Technician — On‑Site Ag Equipment Expert

Brandt Holdings Agriculture; North Dakota; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401k

Roth 401k

Life insurance

Disability insurance

Job summary

Valley Plains Equipment in Ellendale, ND, is seeking a Field Service Technician to provide on-site service and repair for customer equipment across a designated territory. You will diagnose issues using advanced technology, minimize downtime, and deliver exceptional customer support while working independently.

The role requires hands-on proficiency with mechanical, electrical, and hydraulic systems; experience with diagnostic tools and Service ADVISOR is preferred.

Qualifications

• 5+ years of experience performing service repairs.
• Experience with repairs using technical manuals on machines of the specialty.
• Proficient with mechanical, electrical, and hydraulic systems.
• Experience operating vehicles and diagnostic tools.
• Proficiency with basic computer functions; Service ADVISOR or similar tools preferred.
• Ability to work cooperatively in a team environment.
• High School Diploma, GED, or equivalent experience required.

Responsibilities

• Perform diagnostics and repairs on equipment and technology in the field.
• Maintain an accurate inventory of parts kept in stock on the service vehicle.
• Identify and communicate solutions for customer service opportunities within your area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders, ensuring timely submission of information.
• Participate in Service Training programs for skills and knowledge development.
• Operate and maintain vehicles, tools, and equipment required to perform job responsibilities.
• Maintain a clean and orderly work area.
• Follow all safety rules and regulations in performing work assignments.
• Stay current on knowledge of John Deere and competitive products.

Skills

Team player

Communication skills

Problem solving

Independent worker

Education

High school diploma or equivalent

Tools

Service ADVISOR

Diagnostic tools

Job description

Valley Plains Equipment in Ellendale, ND, is seeking a Field Service Technician to provide on-site service and repair for customer equipment across a designated territory. You will diagnose issues using advanced technology, minimize downtime, and deliver exceptional customer support while working independently.

The role requires hands-on proficiency with mechanical, electrical, and hydraulic systems; experience with diagnostic tools and Service ADVISOR is preferred.