Field Service Technician – On-Site Automation & Packaging Machinery

EAM Mosca Corporation; Wisconsin; On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Company car

Expense account

Laptop and cell phone

PPE provided

Logoed clothing

Parts inventory on hand

Tools supplied

Job summary

EAM-Mosca Corp. seeks a Field Service Technician to support the Milwaukee, WI region, installing, commissioning and servicing end-of-line packaging machinery and strapping systems to ensure reliability and high customer satisfaction.

You will apply hands-on electromechanical skills, troubleshoot electrical and mechanical systems, and travel extensively (80%). The role emphasizes safety, clear reporting, and collaboration with engineering for top-tier service delivery.

Qualifications

• Minimum 3 years of field or plant equipment maintenance experience.
• Spanish is preferred.
• Corrugated Industry experience a plus.
• Mechanical understanding of strapping machines, Mosca preferred.
• High school diploma.
• A valid driver's license.
• Solid Mechanical / Electrical background.
• PLC experience preferred.
• Associates Degree a plus.

Responsibilities

• Install, Commission, equipment in a manner that ensures reliability and high customer satisfaction.
• Perform preventative maintenance, Predictive Maintenance, Emergency repair on all EAM equipment.
• Troubleshoot mechanical and electrical systems utilizing systematic thinking while employing test equipment and hand tools to discover faults and develop plans to report, plan and execute the planned solution.
• Ability to work closely with Mosca Engineering to provide the highest level of customer service.
• Generate service reports that explain the work provided, parts provided and clear understanding of the issue, the solution, and any follow up needed. All done in a timely and professional manner.
• Communicate daily with the area service managers and develop schedules and travel itineraries that meet the needs of our customers and provide ample time to preform the work requested.
• Work with a sense of urgency but remain calm under pressure to ensure the highest level of customer service.

Skills

Pneumatic systems

Hydraulic systems

Bearings

Levers

Cams & camshafts

Control systems

Allen-Bradley PLC

Siemens PLC

B&R PLC

Electrical troubleshooting

Multimeter use

Calipers

Micrometers

Test equipment

Reading schematics

Point-to-point testing

Independent worker

Clear communication

Travel 80%

Education

High school diploma

Associates Degree a plus

Tools

Calipers

Micrometers

Test equipment

Job description

EAM-Mosca Corp. seeks a Field Service Technician to support the Milwaukee, WI region, installing, commissioning and servicing end-of-line packaging machinery and strapping systems to ensure reliability and high customer satisfaction.

You will apply hands-on electromechanical skills, troubleshoot electrical and mechanical systems, and travel extensively (80%). The role emphasizes safety, clear reporting, and collaboration with engineering for top-tier service delivery.