Field Service Technician - Office Systems (Paid Training)

Konica Minolta Business Solutions U.S.A., Inc.; Indianapolis (IN); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid training

Car allowance

Paid mileage

Laptop provided

Phone provided

Comprehensive benefits

Job summary

Konica Minolta is seeking an Office Systems Associate 2 to join our Indianapolis-area team. You will perform maintenance and repairs on Konica Minolta products, diagnose issues, install components, and troubleshoot connectivity at customer sites.

Paid training is provided and a competitive car allowance is offered. Ideal candidates have 0–2 years in servicing office equipment, a High School Diploma or GED, and familiarity with IT networks.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation and troubleshooting.
• Drive to customer sites within assigned territory; track inventory and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Office equipment repair

Customer service

Technical diagnostics

Education

High School Diploma/GED

A+ Certification

N+ Certification

Tools

IT Networking

Job description

Konica Minolta is seeking an Office Systems Associate 2 to join our Indianapolis-area team. You will perform maintenance and repairs on Konica Minolta products, diagnose issues, install components, and troubleshoot connectivity at customer sites.

Paid training is provided and a competitive car allowance is offered. Ideal candidates have 0–2 years in servicing office equipment, a High School Diploma or GED, and familiarity with IT networks.