Field IT & Office Systems Technician

Konica Minolta Business Solutions U.S.A., Inc.; Atlanta (GA); Presencial; USD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Konica Minolta Office Systems Specialist in Atlanta, GA performs maintenance and repairs on Konica Minolta products, diagnosing issues and ensuring high customer satisfaction. You will travel to client sites within your territory, document visits, and assist in scheduling with customers.

Paid training is provided to grow technical skills and career opportunities. Join a team that values hands-on problem solving, proactive communication, and the ability to work with various IT networks and

Formación

• 0-2 years experience servicing/repairing office equipment or machinery.
• A+ or N+ Certification preferred and exposure to IT Networks a plus

Responsabilidades

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to the Konica Minolta system for each client account
• Collaborate with the Account Management team to help resolve customer issues

Educación

High School Diploma/GED or equivalent

Descripción del empleo

Konica Minolta Office Systems Specialist in Atlanta, GA performs maintenance and repairs on Konica Minolta products, diagnosing issues and ensuring high customer satisfaction. You will travel to client sites within your territory, document visits, and assist in scheduling with customers.

Paid training is provided to grow technical skills and career opportunities. Join a team that values hands-on problem solving, proactive communication, and the ability to work with various IT networks and