Field Service Technician: Office Equipment & IT Solutions

centricbusinesssystems; Cambridge (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

HSA option

Life insurance

Pet insurance

Legal coverage

401K with match

Paid time off

Job summary

UBEO Business Services is hiring a Field Service Technician to maintain and repair office equipment at client sites, ensuring high customer satisfaction and on-time service execution.

The role requires technical training, 2–5 years experience, and the ability to travel to customer sites while maintaining strong communication with the team. UBEO offers a comprehensive benefits package and opportunities for professional growth.

Qualifications

• High School or GED required.
• Associates degree or technical training preferred.
• Successful completion of Manufacturer Core Basics and two Manufacturer Training Classes.
• 2–5 years industry or equivalent experience.

Responsibilities

• Maximize equipment uptime through timely response and repairs.
• Promote customer satisfaction and support service quality.
• Analyze customer needs and identify opportunities to grow service sales.
• Communicate professionally with customers, field service, sales and management.
• Complete administrative tasks accurately and on time.

Skills

Customer service orientation

Verbal and written communication

Planning and organizing

Teamwork

Attention to detail

Problem solving

Follow-up

Analysis (problem identification)

Technical aptitude

Education

High School or GED

Associates Degree or technical training

Manufacturer Core Basics

Two Manufacturer Training Classes

Job description

UBEO Business Services is hiring a Field Service Technician to maintain and repair office equipment at client sites, ensuring high customer satisfaction and on-time service execution.

The role requires technical training, 2–5 years experience, and the ability to travel to customer sites while maintaining strong communication with the team. UBEO offers a comprehensive benefits package and opportunities for professional growth.