Field Service Technician – Office Equipment & Tech Solutions

UBEO Business Services; Cambridge (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Company Paid Health Reimbursement Account

401(k) Plan with match

Generous vacation and sick leave programs

Pet Insurance

Job summary

UBEO Business Services, located in Cambridge, Maryland, is seeking a dedicated Field Service Technician to ensure the effective maintenance and repair of office products.

This role requires a mix of technical skills and customer service orientation, with responsibilities that include maximizing equipment uptime, managing resources effectively, and nurturing customer relationships. Candidates are expected to have at least 2-5 years of relevant industry experience along with a relevant associate’s degree.

Benefits include comprehensive healthcare plans, flexible spending accounts, and a 401(k) retirement plan with a match.

Qualifications

• 2-5 years industry or equivalent experience.
• Successful completion of Manufacturer Core Basics and 2 Manufacturer Training Classes.

Responsibilities

• Maximize equipment up-time through timely response and effective repair.
• Manage the utilization of assets to achieve financial results.
• Analyze customer needs and influence sales growth.
• Complete all administrative aspects of the job accurately and on time.

Skills

Technical knowledge/skills

Customer service orientation

Communication – verbal and written

Planning and organizing

Education

High School or GED

Associate’s Degree or equivalent technical training

Job description

UBEO Business Services, located in Cambridge, Maryland, is seeking a dedicated Field Service Technician to ensure the effective maintenance and repair of office products.

This role requires a mix of technical skills and customer service orientation, with responsibilities that include maximizing equipment uptime, managing resources effectively, and nurturing customer relationships. Candidates are expected to have at least 2-5 years of relevant industry experience along with a relevant associate’s degree.

Benefits include comprehensive healthcare plans, flexible spending accounts, and a 401(k) retirement plan with a match.