Field Service Technician: Office Systems & IT

Konica Minolta Business Solutions; Addison (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Training programs

IT exposure

Car allowance

Laptop and phone provided

Benefits package

Job summary

Konica Minolta Business Solutions in Addison, TX is seeking a Field Service Technician to diagnose, repair and install Konica Minolta products at customer sites within the assigned territory. You will use tools and gauges on production equipment and maintain clear communication on scheduling.

We offer hands-on and computer-based training, IT exposure, a company laptop and phone, a competitive car allowance, paid holidays and a robust benefits package.

Qualifications

• 0–2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics and installation.
• Use and maintain a variety of tools and gauges to repair production machinery.
• Travel to customer sites within territory and inform customers on scheduling.
• Develop customer relationships and maintain high satisfaction.
• Log visits and document updates for each client account.
• Collaborate with Account Management to resolve issues.

Skills

Diagnostic skills

Mechanical aptitude

Customer communication

Education

High school diploma or GED

Tools

Hand tools

Diagnostic tools

IT networks exposure

Job description

Konica Minolta Business Solutions in Addison, TX is seeking a Field Service Technician to diagnose, repair and install Konica Minolta products at customer sites within the assigned territory. You will use tools and gauges on production equipment and maintain clear communication on scheduling.

We offer hands-on and computer-based training, IT exposure, a company laptop and phone, a competitive car allowance, paid holidays and a robust benefits package.