Field Service Technician – Office Equipment

Kelley Create; Kent (WA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

401K with company match

Paid Vacation

Paid Holidays

Ongoing training opportunities

Job summary

Kelley Create is seeking a Service Technician in Kent, WA to repair and maintain office equipment, ensuring minimal downtime and exceptional customer service. The role emphasizes brand knowledge, professionalism, and delivering a great end-to-end service experience.

The position requires mechanical aptitude, ability to work independently, and willingness to travel to client sites as needed. Benefits include a competitive compensation and a focus on customer satisfaction.

Qualifications

• Experience in customer-facing roles.
• Ability to read and understand service manuals.
• Comfortable working independently.

Responsibilities

• Repair and maintain office equipment to minimize downtime.
• Foster positive client relationships and professional service.
• Accurately track and update service calls in Remote Tech.

Skills

Customer service

Mechanical aptitude

Manual dexterity

Problem solving

Communication

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Kelley Create is seeking a Service Technician in Kent, WA to repair and maintain office equipment, ensuring minimal downtime and exceptional customer service. The role emphasizes brand knowledge, professionalism, and delivering a great end-to-end service experience.

The position requires mechanical aptitude, ability to work independently, and willingness to travel to client sites as needed. Benefits include a competitive compensation and a focus on customer satisfaction.