Field Service Technician: Fiber & Network Installations

TDS Telecommunications LLC; New Berlin (WI); On-site; USD 31,161 - 46,755; Full time

Benefits offered by this job

Medical Coverage

401(k) Plan

Paid Parental Leave

Education Assistance

Job summary

TDS Telecommunications LLC is seeking a Field Service Technician in New Berlin, WI to assist with installations and maintenance of telecommunications equipment. The role includes direct customer interaction, troubleshooting services, and requires a valid driver's license. Candidates must be willing to work on-call and possess A+ certification, alongside practical knowledge of networks and telecommunications products. The position offers a competitive salary range of $22.62 to $33.94 per hour, with various benefits including medical and dental coverage.

Qualifications

• Must have and maintain a valid driver’s license.
• Must successfully complete customer-specific background checks.
• Available for on-call/standby responsibilities and may require travel.
• A+ certification and computer networking experience required.

Responsibilities

• Assist with on-site installations and repairs of telecommunications products.
• Perform troubleshooting and maintenance of telephone equipment.
• Provide excellent customer service and proactively educate customers.

Skills

Customer service

Sales skills

Driving

Telecommunications knowledge

Computer networking

Tools

MS Outlook

MS Word

MS Excel

Job description

TDS Telecommunications LLC is seeking a Field Service Technician in New Berlin, WI to assist with installations and maintenance of telecommunications equipment. The role includes direct customer interaction, troubleshooting services, and requires a valid driver's license. Candidates must be willing to work on-call and possess A+ certification, alongside practical knowledge of networks and telecommunications products. The position offers a competitive salary range of $22.62 to $33.94 per hour, with various benefits including medical and dental coverage.