Field Service Technician – Military-Electrical Expert

Korn Ferry Group; Minneapolis (MN); Presencial; USD 61.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vehicle allowance

Sign-on bonus

Descripción de la vacante

Korn Ferry Military is assisting in a search for a Field Service Specialist in Minneapolis, MN. This role involves extensive field service with roughly 20% regional travel and overnights.

Candidates should have an Electro-Mechanical background and strong customer service skills. Electrical/electronic background required; familiarity with multimeters and basic IT concepts (IP addresses, servers, routers, switches) is essential.

Formación

• At least 4 years US Military experience required.
• Skilled technician with Electrical or Electronic background; electronic fundamentals a MUST.

Responsabilidades

• Be an integral part of company's customer-focused business model - Strong Customer Service Skills will be required
• Deliver exemplary customer service to customers in the field
• Become proficient in servicing all company systems while following field service procedures
• Troubleshoot and repair commercial system installations
• Coordinate with on-site contractors and facility managers to ensure proper system installation
• Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)
• Work independently from your home office to accommodate needs and priorities of customers

Conocimientos

Customer service

Field service

Troubleshooting

Educación

2-4 year college degree or technical school

Herramientas

Multimeters

Basic IT knowledge (IP addresses, servers, routers, switches)

Descripción del empleo

Korn Ferry Military is assisting in a search for a Field Service Specialist in Minneapolis, MN. This role involves extensive field service with roughly 20% regional travel and overnights.

Candidates should have an Electro-Mechanical background and strong customer service skills. Electrical/electronic background required; familiarity with multimeters and basic IT concepts (IP addresses, servers, routers, switches) is essential.