Field Service Technician — Metal Additive Manufacturing

GoEngineer, Inc.; Salt Lake City (UT); Hybrid; USD 70.000 - 110.000; Vollzeit

Benefits dieser Stelle

PTO from day one

401(k) with company match

Comprehensive medical coverage

Paid family leave

Life insurance

Dental & Vision insurance

EAP & mental health resources

Voluntary benefits

Zusammenfassung

GoEngineer, Inc. is seeking a Metal Field Services Technician to install, maintain, troubleshoot, and repair advanced metal additive manufacturing equipment at customer facilities. This role focuses on laser powder bed fusion and entails 50–70% travel to customer sites.

The ideal candidate will have hands-on technical expertise in metal AM, strong troubleshooting skills, and excellent customer service abilities, with a valid driver's license and passport.

Qualifikationen

• Experience with metal additive manufacturing required.
• Experience with laser powder bed fusion technology strongly preferred.
• Field service, industrial equipment maintenance, or OEM experience preferred.
• Knowledge of industrial lasers, motion systems, and electro-mechanical equipment.
• Strong troubleshooting and problem-solving abilities.
• Ability to read technical documentation, schematics, and engineering instructions.
• Experience with SOLIDWORKS and additive manufacturing workflows is a plus.
• Strong communication and customer service skills.
• Ability to work independently and manage a travel-intensive schedule.
• Valid driver's license and passport.

Aufgaben

• Install, maintain, troubleshoot, and repair metal additive manufacturing equipment.
• Travel to customer sites to support installations, preventative maintenance, and service requests.
• Diagnose mechanical, electrical, software, and system-related issues.
• Support large customer deployments and complex installation projects.
• Collaborate with customers and internal technical teams to resolve issues and ensure equipment performance.
• Complete service documentation, reporting, and inventory tracking.
• Manage company tools, spare parts, and assigned assets.
• Deliver a professional and positive customer experience.

Kenntnisse

Metal additive manufacturing

Laser powder bed fusion

Troubleshooting

Customer service

Reading schematics

Tools

SOLIDWORKS

Industrial lasers

Motion systems

Jobbeschreibung

GoEngineer, Inc. is seeking a Metal Field Services Technician to install, maintain, troubleshoot, and repair advanced metal additive manufacturing equipment at customer facilities. This role focuses on laser powder bed fusion and entails 50–70% travel to customer sites.

The ideal candidate will have hands-on technical expertise in metal AM, strong troubleshooting skills, and excellent customer service abilities, with a valid driver's license and passport.