Field Service Technician – Medical Devices (Travel)

Visionix USA Inc; New York (NY); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

401(k) retirement plan

Comprehensive benefits package (med/dx

Paid Time Off (PTO)

Job summary

Visionix USA Inc is seeking a Field Service Representative to support advanced medical and ophthalmic equipment across New Jersey, New York, New England, and occasionally other areas of the United States. This home-based role requires residing in New Jersey with 90%+ travel and travel expenses covered.

You will install, troubleshoot, repair, and maintain equipment, provide on-site technical support, and manage parts inventory while documenting services and RMAs.

Qualifications

• 6–10 years of field service experience.
• Minimum of 5 years of hands-on biomedical equipment experience.
• Minimum of 5 years of experience servicing, maintaining, or repairing medical devices.

Responsibilities

• Install, repair and maintain sophisticated equipment.
• Troubleshoot mechanical and electrical systems.
• Provide on-site technical support to customers.
• Manage parts and trunk inventory.
• Complete service documentation and RMAs.
• Travel throughout New Jersey & New York and New England and occasionally nationwide.
• Support and mentor other technicians as you gain experience.

Skills

Field service experience

Biomedical equipment

Troubleshooting

Customer support

Maintenance and repair

Job description

Visionix USA Inc is seeking a Field Service Representative to support advanced medical and ophthalmic equipment across New Jersey, New York, New England, and occasionally other areas of the United States. This home-based role requires residing in New Jersey with 90%+ travel and travel expenses covered.

You will install, troubleshoot, repair, and maintain equipment, provide on-site technical support, and manage parts inventory while documenting services and RMAs.