Field Service Engineer – Medical Devices (Remote/Home-Based)

Visionix USA Inc; Pennsylvania; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) retirement plan

Comprehensive benefits package (med/(d

Vision & dental coverage

Job summary

Visionix USA Inc. is seeking a Field Service Representative to support advanced ophthalmic equipment across Pennsylvania, Ohio and surrounding areas.

This home-based role requires frequent travel to customer sites to install, repair, maintain, and troubleshoot devices. You will diagnose issues, perform preventive maintenance, manage parts and service records, and document activities, with travel totaling most of your time and occasional nationwide trips.

Qualifications

• 6–10 years of field service experience.
• Minimum of 5 years of hands-on biomedical equipment experience.
• Minimum of 5 years of experience servicing, maintaining, or repairing medical devices.
• Industrial equipment service and repair.
• Electrical and mechanical troubleshooting.
• Military technical or equipment maintenance experience.
• Technical support and customer-facing service roles.

Responsibilities

• Install, repair, and maintain medical and ophthalmic equipment.
• Diagnose and troubleshoot mechanical and electrical issues.
• Perform preventive maintenance and equipment inspections.
• Work directly with customers to resolve technical issues.
• Manage parts, tools, and service inventory.
• Document service activities and maintain accurate service records.
• Travel extensively throughout your assigned territory, with occasional nationwide travel.

Skills

Field service experience

Mechanical troubleshooting

Electrical troubleshooting

Customer-facing support

Preventive maintenance

Equipment installation

Inventory management

Job description

Visionix USA Inc. is seeking a Field Service Representative to support advanced ophthalmic equipment across Pennsylvania, Ohio and surrounding areas.

This home-based role requires frequent travel to customer sites to install, repair, maintain, and troubleshoot devices. You will diagnose issues, perform preventive maintenance, manage parts and service records, and document activities, with travel totaling most of your time and occasional nationwide trips.