Field Service Technician – Medical Devices (Life-Saving Tech)

Getinge; Nashua (NH); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k with company match

Paid Time Off

Wellness resources

Life Insurance

Disability benefits

Dependent Care FSA

Parental Leave

Tuition Reimbursement

Job summary

Getinge is hiring a Field Service Technician to provide maintenance and repair at customer sites in the North Massachusetts / South New Hampshire territory. You will troubleshoot mechanical, hydraulic, and electronic equipment and support service contracts while delivering exceptional customer service.

Requirements include an associate degree in a technical field and 3+ years of field service or maintenance experience, plus a valid driver’s license.

Qualifications

• Associate degree in a technical discipline or military equivalent.
• 3+ years field-based technical service or maintenance/repair experience.
• Ability to troubleshoot and repair complex mechanical/electronic systems.
• Proficiency with schematics, test equipment and basic IT tools.

Responsibilities

• Provide on-site and remote troubleshooting and repair in the service territory.
• Perform preventative maintenance per procedures using proper tools and parts.
• Assist sales with equipment leads and in-services.
• Support contract renewals and maintain quality customer service.
• Follow safety codes and Getinge policies; document reports on time.
• Mentor technicians and maintain product knowledge through training.

Skills

Field service experience

Troubleshooting

Electrical & mechanical

Customer service

Education

Associate’s degree in a technical discipline

Tools

Electrical test equipment

Microsoft Office

Windows OS familiarity

Job description

Getinge is hiring a Field Service Technician to provide maintenance and repair at customer sites in the North Massachusetts / South New Hampshire territory. You will troubleshoot mechanical, hydraulic, and electronic equipment and support service contracts while delivering exceptional customer service.

Requirements include an associate degree in a technical field and 3+ years of field service or maintenance experience, plus a valid driver’s license.