Field Service Technician - MD & VA

ARIS company; Alexandria, Columbia, Gaithersburg (VA, MD, MD); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Sign On Bonus

Competitive salary

Company vehicle

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Ongoing technical training and career…

Job summary

ARIS company is seeking a Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites in the Alexandria, VA area. This role requires frequent travel to diagnose issues, perform preventive maintenance, and ensure optimal system performance.

You will read electrical schematics, interpret wiring diagrams, and coordinate with customers to schedule service visits, while delivering strong customer service and maintaining a safe work environment.

Qualifications

• High school diploma or GED required; technical training preferred.
• 3+ years in field service, maintenance, or industrial equipment repair.
• Strong electrical troubleshooting including AC/DC circuits, motors/drives, sensors & controls; ability to read schematics.

Responsibilities

• Install, commission, and start up equipment at customer facilities.
• Diagnose and repair electrical and mechanical issues.
• Perform preventive and corrective maintenance on machinery and equipment.

Skills

Analytical troubleshooting

Customer service

Independent work

Organizational skills

Multitasking

Education

High school diploma or GED

Associate degree in Electrical/Mechanical/Mechatronics/Industrial Technology

Tools

Electrical testing equipment

Job description

Position Summary

We are seeking a highly motivated Field Service Technician to install, maintain, troubleshoot, and repair industrial equipment at customer sites. The ideal candidate will possess a strong combination of electrical and mechanical skills, excellent problem-solving abilities, and a commitment to delivering outstanding customer service.

This role requires frequent travel to customer locations to perform preventive maintenance, diagnose equipment issues, and ensure optimal system performance.

Key Responsibilities

• Install, commission, and start up equipment at customer facilities.
• Diagnose and repair electrical, mechanical issues.
• Perform preventive and corrective maintenance on machinery and equipment.
• Read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Conduct equipment inspections and provide customers with service recommendations.
• Document service activities, repairs, and parts usage through service reports.
• Train customers on proper equipment operation and routine maintenance procedures.
• Maintain a safe work environment and follow all company and customer safety requirements.
• Coordinate with technical support, engineering, and parts departments to resolve complex issues.

Required Qualifications

• High school diploma or GED; technical degree or vocational training preferred.
• 3+ years of experience in field service, maintenance, manufacturing, or industrial equipment repair.
• Strong electrical troubleshooting skills, including:
  • AC/DC circuits
  • Motors and drives
  • Sensors and controls
  • Electrical testing equipment (multimeters, clamp meters, etc.)
• Strong mechanical troubleshooting skills, including:
  • Transport rollers, timing belts, DC motors, bearings
• Ability to read electrical schematics.
• Valid driver's license with a clean driving record.
• Ability to travel up to [50-75%] as required.

Preferred Qualifications

• Associate degree in Electrical, Mechanical, Mechatronics, or Industrial Technology.
• OSHA training or other safety certifications.

Skills & Competencies

• Strong analytical and troubleshooting skills.
• Excellent customer service and communication abilities.
• Self-motivated with the ability to work independently.
• Strong organizational and time management skills.
• Ability to prioritize multiple service calls and projects.

Physical Requirements

• Ability to lift up to 50 pounds.
• Ability to stand, walk, bend
• Ability to work extended hours and occasional weekends as required.

Benefits

• Sign On Bonus
• Competitive salary
• Company vehicle
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and career development
• Travel reimbursement and per diem (when applicable)

Compensation

$24.00 - $30.00 per hour – contingent on level of experience