Field Service Technician - MD

Pureflow, Inc.; Clarksburg (MD); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) match

Holidays

Generous PTO

Education assistance

Referral bonus

Health savings account

Life insurance

Paid time off

Parental leave

Professional development

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Pureflow, Inc. seeks a Field Service Technician to maintain and troubleshoot high-purity water systems across on-site customer facilities in Maryland.

The role requires strong electrical and mechanical aptitude, 3+ years in equipment service, and ability to travel locally, including overnight stays. The company offers comprehensive benefits, education assistance, and a robust training program to transfer existing skills into high-tech water purification technology.

Qualifications

• Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings.
• Strong electrical and mechanical aptitude with some commercial/industrial experience.
• Ability to understand instrumentation and controls.
• Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects.
• Good computer skills (Internet Explorer, Word, Excel).
• High school diploma or GED.

Responsibilities

• Performs field maintenance of high-purity water systems.
• Perform diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity.
• Assists Installation Department staff in commissioning/startup of new water systems as needed.
• Provides thorough documentation of all work, parts, and time in accordance with SOPs.
• Works closely with service management and engineering teams to identify system or component problems and implement solutions.
• Partners with customers in the consistent management and maintenance of their water systems and assists them in good management practices for the smooth performance of their systems.
• Maintains effective, trusted working relationship with customers.
• Communicates with Maryland Technical Service Center Manager regarding service contract issues.
• Uses safe work practices driving, in the shop, and at customer sites.
• Maintains extraordinarily neat work areas, including vehicles, shop, and work sites.
• Performs other duties, as assigned.

Skills

Electrical aptitude

Mechanical aptitude

Customer-facing experience

Problem solving

Attention to detail

Education

High school diploma or GED

Job description

Watch this video to learn more about Pureflow!

FIELD SERVICE TECHNICIAN - MD

Do you enjoy servicing mechanical equipment?

Is your background HVAC or another mechanical field?

Have you honorably served our country?

Are you a problem solver that loves a challenge?

Do you find great satisfaction in getting the job done right?

Do you enjoy working, and being on a team of like-minded people?

Do you appreciate a strong training program that will help you hone your skills?

Please visit our website at www.pureflowinc.com for additional information!

About the Position:

Pureflow provides premium water solutions for mission-critical water systems. Our customers range from pharmaceutical and life science manufacturing and research facilities to industrial power, electronics, and manufacturing sites. We are looking for talented technicians who can maintain and troubleshoot moderate to complex mechanical equipment used in the purification of ultra-pure water for critical applications. Successful technicians usually have backgrounds in repairing integrated equipment such as HVAC, Automotive or Diesel, or other automated electro-mechanical systems. We provide all training necessary to transfer the knowledge that you already have into the management of high-tech water purification technologies.

Job Responsibilities:

• Performs field maintenance of high-purity water systems


• Perform diagnostics and troubleshooting on systems that impact water system efficiency and chemical purity


• Assists Installation Department staff in commissioning/startup of new water systems as needed


• Provides thorough documentation of all work, parts, and time in accordance with SOPs


• Works closely with service management and engineering teams to identify system or component problems and implement solutions


• Partners with customers in the consistent management and maintenance of their water systems and assists them in good management practices for the smooth performance of their systems


• Maintains effective, trusted working relationship with customers


• Communicates with Maryland Technical Service Center Manager regarding service contract issues


• Uses safe work practices driving, in the shop, and at customer sites


• Maintains extraordinarily neat work areas, including vehicles, shop, and work sites


• Performs other duties, as assigned

Key Qualifications:

• Minimum 3 years of experience in equipment service operations, preferably in customer-facing settings


• Strong electrical and mechanical aptitude with some commercial/industrial experience


• Ability to understand instrumentation and controls


• Self-motivated, results-oriented, organized, energetic & capable of staying cool under pressure from multiple ongoing projects


• Good computer skills (Internet Explorer, Word, Excel)


• High school diploma or GED

Perks of working at Pureflow:

• Competitive benefits package that includes: medical/ dental/ vision/ life insurance


• $1 for $1 401k match up to 4%


• 9 Company-paid holidays


• Generous personal time off


• Education assistance


• Employee referral bonus program

Working Conditions:

• Majority of work is performed in industrial settings inside customer facilities


• Regular \"on call\" rotation assignments on weekends


• Significant local travel, plus average of 6 overnight stays per month


• Ability to lift up to 100 lbs. without physical restrictions

Job Type: Full-time, in person

Schedule:

• Day shift


• Monday to Friday


• Overtime

Benefits:

• 401(k)


• 401(k) matching


• Dental insurance


• Employee assistance program


• Health insurance


• Health savings account


• Life insurance


• Paid time off


• Parental leave


• Professional development assistance


• Referral program


• Retirement plan


• Tuition reimbursement


• Vision insurance

Pureflow is an Equal Opportunity Employer. Any offer of employment is contingent upon the successful completion of post-offer, pre-employment screening requirements, including a background check and drug test for all positions. This position also requires the successful completion of a post-offer, pre-employment physical examination.

Pay range: $55,000 - $90,000

Pay range has been determined by industry benchmarking data provided by ADP.

Keywords: customer service, field, technical, troubleshooting, military experience, documentation, electrical, mechanical, HVAC, water systems, maintenance