Field Service Technician - NC

Pureflow, Inc.; Graham (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Market-competitive compensation

Generous benefits package

Training and development support

Job summary

Pureflow, Inc. is seeking a skilled NC Equipment Operator in Graham, North Carolina. The role involves servicing and maintaining high-purity water systems while collaborating with the installation team and service management. Candidates should possess strong mechanical aptitude, problem-solving abilities, and thrive in customer-facing environments.

With 5+ years of relevant experience and a commitment to safety, this position also requires effective travel and working independently or as part of a team. Attractive compensation and benefits are offered.

Qualifications

• 5+ years of experience in mechanical, HVAC, field service, or electrical role.
• Experience in customer-facing settings preferred.
• Ability to diagnose and solve mechanical and electrical problems.

Responsibilities

• Service and maintain high-purity water systems at customer sites.
• Collaborate with teams for diagnostic and troubleshooting measures.
• Assist installation team with new water systems.
• Establish trusted relationships with customers.
• Provide documentation in accordance with procedures.
• Follow safe work practices and customer rules.
• Serve in rotation for on-call emergency services.
• Significant local travel required.

Skills

Mechanical aptitude

Knowledge of mechanical components

Problem-solving

Ability to learn new technologies

Safety consciousness

Education

High school diploma or GED

Tools

Microsoft Office (Word and Excel)

Job description

NC Equipment Operator

If you enjoy a variety of challenges, a healthy and productive work environment, and making an impact, then come join our team.

Who We Are

• Design, Build, Install High Purity Water Systems across a variety of industries
• Service and Customer Focused
• Team Oriented
• Experts in the Industry
• Strong Culture

What We Offer

• Work atmosphere that encourages teamwork, integrity, and excellence
• Training, tools, and support for employees’ development
• Trajectory of personal and professional growth
• Market‑competitive and experience‑based compensation
• Generous benefit package

Who You Are

• Strong mechanical aptitude or interests
• Familiar with mechanical components (pumps, valves, piping, flanges, etc.)
• Enjoy learning new technologies
• Find joy in serving others and solving problems
• Enjoy working independently as well as on a team
• Determined to finish the job
• Take pride in working safely

Experience

• 5+ years of experience in mechanical, HVAC, field service, or electrical role, preferably in customer‑facing setting
• Ability to diagnose and solve/recommend solutions to mechanical and/or electrical problems
• High school diploma or GED
• Able to use Microsoft Office (Word and Excel)

Job Responsibilities

• Service and maintain high‑purity water systems of varying degrees of complexity at customer sites
• Collaborate with service management and engineering team to perform diagnostic and troubleshooting measures that impact water system efficiency
• Assist installation team in commissioning/startup of new water systems
• Establish and maintain effective, trusted working relationships with customers
• Provide thorough documentation in accordance with standard operating procedures of all services provided
• Use safe work practices driving, in the shop, and at customer sites; follow customer rules
• Serve in rotation for on‑call emergency services
• Significant local travel, plus an average of 7 overnights per month based on customer needs and location
• Job functions require ability to lift up to 50 lbs., push/pull up to 100 lbs., climb steps and ladders, walk, bend, stoop, balance, crawl, and reach on a routine basis

Post‑offer, pre‑employment background checks and drug tests are required for all positions. Pureflow is an Equal‑Opportunity employer, including disability and veterans.