Field Service Technician (Low Voltage / Security)

Actalent; Richmond (VA); On-site; USD 64,000 - 69,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Tools provided

Meal allowance

Medical insurance

Dental insurance

Vision insurance

401(k) match

PTO

Paid holidays

Job summary

Actalent in Richmond, VA is seeking a Field Service Technician to support installation, maintenance, troubleshooting, and repair of low-voltage security and loss prevention systems across the Northeast and Mid-Atlantic region.

The ideal candidate has experience installing or servicing CCTV, access control, alarm systems, structured cabling, and related technologies, with strong troubleshooting and customer-facing communication skills.

Qualifications

• Experience installing or servicing low-voltage systems.
• Experience with CCTV, cameras, alarm systems, access control, structured cabling, or related technologies.
• Strong troubleshooting and problem-solving experience.
• Professional customer-facing communication skills.
• Ability to travel extensively throughout the work week.
• Valid driver's license and acceptable driving record.

Responsibilities

• Install, service, and repair low-voltage security and loss prevention systems.
• Troubleshoot cameras, wireless devices, and related equipment.
• Perform preventative maintenance and field service work.
• Run and terminate low-voltage cabling.
• Support larger installation projects throughout the territory.
• Communicate directly with store managers and customer contacts.
• Document completed work and service activity.
• Travel to customer locations throughout the assigned region.

Skills

Low-voltage systems

CCTV cameras

Alarm systems

Access control

Structured cabling

Field service

Troubleshooting

Customer interaction

Travel readiness

Documentation

Job description

Field Service Technician (Low Voltage / Security Systems)

Direct Hire | Company Vehicle Provided | Regional Travel

Are you an experienced field service professional who enjoys troubleshooting, customer interaction, and working independently in the field?

We are seeking a Field Service Technician

to support installation, maintenance, troubleshooting, and repair of retail loss prevention and security technology systems across a multi-state Northeast and Mid-Atlantic territory.

This is an ideal opportunity for technicians with backgrounds in:

• Security systems
• CCTV and camera systems
• Structured cabling
• Alarm systems
• Low-voltage installation
• Retail technology support
• Access control systems
• Field service

What You’ll Do

• Install, service, and repair low-voltage security and loss prevention systems
• Troubleshoot cameras, wireless devices, and related equipment
• Perform preventative maintenance and field service work
• Run and terminate low-voltage cabling
• Support larger installation projects throughout the territory
• Communicate directly with store managers and customer contacts
• Document completed work and service activity
• Travel to customer locations throughout the assigned region

What We’re Looking For

Required

• Experience installing or servicing low-voltage systems
• Experience with CCTV, cameras, alarm systems, access control, structured cabling, or related technologies
• Strong troubleshooting and problem-solving experience
• Professional customer-facing communication skills
• Ability to travel extensively throughout the work week
• Valid driver's license and acceptable driving record

Preferred

• Retail installation experience
• Security integration experience
• CAT5/CAT6 cabling
• Conduit installation
• Wireless device experience
• Access control systems
• Point-of-sale technology
• Scissor lift experience

Schedule & Travel

• Approximately 70%+ travel
• Overnight travel during the work week
• Flexible schedule based on customer needs
• Daytime service work with occasional overnight installation support
• Home most weekends

What Makes Someone Successful

The Strongest Technicians Are

• Independent problem solvers
• Comfortable interacting with customers
• Adaptable to changing schedules
• Strong communicators
• Organized and dependable
• Comfortable working in the field with minimal supervision

Compensation & Benefits

• $31-$33/hour
• Company vehicle
• Fuel card
• Company-provided tools and equipment
• Meal allowance during travel
• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and paid holidays
• Career advancement opportunities into senior technical and engineering-focused roles

If you have experience in security systems, CCTV, low-voltage, alarm installation, structured cabling, or field service and enjoy a combination of technical troubleshooting and customer interaction, we'd like to speak with you.

Job Type & Location

This is a Permanent position based out of Richmond, VA 23230.

Pay And Benefits

The pay range for this position is $64000.00 - $69000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Comprehensive healthcare benefits including medical, dental, and vision coverage; Life/ADD/STD insurance; FSA/HSA options. 401(k) Plan with Employer Match Generous Paid Time Off (PTO) policy Observance of 11 paid company holidays

Workplace Type

This is a fully onsite position in Richmond,VA 23230.

Application Deadline

This position is anticipated to close on Oct 21, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.