Field Service Technician Level 3

Foodmate, a Duravant Company; Mississippi; On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Company truck

Shared health benefits

401(k) employer matching

Company discount program

Employee Assistance Program (EAP)

Job summary

A leading equipment service provider is seeking a Field Service Technician in Mississippi. This role involves extensive travel to customer sites, performing installations, maintenance, and troubleshooting of capital equipment. Candidates must possess a strong mechanical and electrical background, experience with PLC programming, and relevant qualifications. Benefits include health insurance, a company truck, and 401(k) matching. Ideal for those who thrive in dynamic environments and enjoy technical challenges.

Qualifications

• 3+ years of experience in the maintenance, installation and troubleshooting of large capital equipment.
• Strong mechanical and electrical background.
• Must have a valid driver's license and good driving record.
• Strong mechanical and electrical background.
• Willingness to travel up to 90% (regional, national or international).

Responsibilities

• Conduct field service calls to provide installation and technical support.
• Perform troubleshooting for PLC programs and servo drive configuration.
• Responsible for timely and accurate documentation of all service activities.
• Provide reliability feedback to quality engineering and support improvements.
• Collaborate with cross-functional teams across Duravant operating units.

Skills

Mechanical knowledge

Electrical troubleshooting

PLC programming

Technical interpretation

AB PLCs

HMI programming

VFD configuration

Servo drives

Education

High School Diploma or equivalent

Associate or bachelor's degree in Mechatronics

EE, EET, EECS or Industrial Electronics degree

Tools

AB CompactLogix

AB PanelView

Variable Frequency Drive (VFD)

Job description

** This position is for candidates within an hour of an international airport in Mississippi **

Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations.

Duravant Field Service Technician:

• Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
• Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration.
• Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
• Responsible for timely and accurate documentation of all service activities.
• Provide equipment reliability feedback to quality engineering and collaborate on improvements.
• Participate in cross-training and cross-functional teams with other Duravant operating companies.

Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

• Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
• Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
• Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
• AB PanelView and various types of HMI programming and troubleshooting.
• Variable Frequency Drive (VFD) parameter configuration and programming.
• Depth-full understanding of Servo drive motor systems and configuration.

Duravant Field Service Technician Job Requirements:

• High School Diploma or equivalent required.
• Associate or bachelor’s degree in Mechatronics is desired.
• EE, EET, EECS or Industrial Electronics degree is a plus
• 3+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
• Strong mechanical and electrical background required.
• Solid understanding troublshooting of PLCs is a plus.
• Must have a valid driver's license, valid passport, and a good driving record.
• Travel extensively, up to 90% this can be regionally, nationally, or internationally

Duravant Field Service Technician benefits:

• Heavy weekend and Holiday work
• Time and half on weekends
• Company truck
• Shared company-paid premium health benefits with buy-up options.
• Health Savings Account (HSA) options
• Company-paid telemedicine program.
• Company paid Long-term Disability Plan and Basic Life and AD&D.
• 401(k) employer matching plan.
• Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more!).
• Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.