Field Service Technician Laser

AMADA AMERICA; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled technician to support customers with advanced laser systems in the Fresno, CA area. This role involves installation, service, and training on various Amada products, ensuring customers receive top-notch support throughout their ownership experience. The ideal candidate will have a strong background in troubleshooting mechanical, hydraulic, pneumatic, and electrical systems, alongside excellent customer relations skills. Join a dynamic team where your technical expertise will make a significant impact on customer satisfaction and equipment performance. If you're ready to take on a rewarding challenge, this opportunity is for you!

Benefits

Major Medical and Hospitalization

Pharmacy

Dental

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Qualifications

• Proficient in troubleshooting various systems including mechanical, hydraulic, and electrical.
• Ability to follow layout drawings and blueprints for equipment installation.

Responsibilities

• Manage the total equipment installation process at customer sites.
• Complete daily service and weekly expense reports.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Using hand tools

Using Volt/Ohm meter

Using Oscilloscope

Reading mechanical drawings

Customer service skills

Education

4-year degree in Electronics

2-year degree with related work experience

Tools

Amada applications software

Windows OS

Job description

To support customers with (but not limited to) Amada Lasers in the Fresno, CA territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:
None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory - Fresno, CA

PAY RATE: $27.00 - $30.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities