Field Service Technician

PTS Advance; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company is seeking skilled Field Service Technicians to join their Electrification Field Service Division. This remote-based position involves installation, maintenance, and troubleshooting of Medium and Low Voltage power distribution systems, such as switchgear and transformers. With a focus on customer satisfaction and safety, you'll play a crucial role in enhancing performance and reliability in electrical power solutions. Enjoy a competitive compensation package, including a company vehicle, full medical benefits, and opportunities for career growth within a globally recognized organization.

Benefits

Company Vehicle

Full Medical Benefits

401(k) with Match

PTO

Overtime/Double-Time Pay

Qualifications

• 5+ years of hands-on experience with electrical power distribution systems.
• Strong knowledge of MV/LV equipment like switchgear and transformers.
• Electrical certifications or licenses preferred.

Responsibilities

• Perform field service work on MV/LV power distribution systems.
• Ensure high levels of customer satisfaction through quality service.
• Maintain detailed service reports and documentation.

Skills

Electrical Power Distribution Systems

MV/LV Equipment

Troubleshooting

Customer Satisfaction

Root Cause Analysis

Technical Mentorship

Safety Regulations

Education

Bachelor's Degree in Electrical Engineering

Associate's Degree in Engineering Technology

Electrical Certifications (Journeyman Electrician, NICET)

Job description

This range is provided by PTS Advance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$36.00/hr - $48.00/hr

Direct message the job poster from PTS Advance

Field Service Technician – Power Distribution Systems

PTS Advance is partnering with a global OEM and industry leader in electrical power solutions to expand its Electrification Field Service Division. We are seeking highly skilled and motivated Field Service Technicians to join a world-class team focused on the installation, maintenance, testing, and commissioning of Medium and Low Voltage (MV/LV) Power Distribution equipment, including switchgear, transformers, circuit breakers, relays, UPS systems, PDUs, and more.

This position is remote-based with regional travel and offers a competitive compensation package including base salary, company vehicle, overtime/double-time pay, 401(k) with match, full medical benefits, PTO, and career growth opportunities within a globally recognized organization.

This position reports to:

Field Service Manager

Your Role and Responsibilities:

• Perform field service work (commissioning, installation, maintenance, troubleshooting, repair, testing) on MV/LV power distribution systems including switchgear, circuit breakers, transformers, relays, UPS, PDUs, and related equipment.
• Ensure high levels of customer satisfaction by executing service work according to customer expectations and industry standards.
• Identify technical problems, conduct root cause analysis, and provide corrective actions.
• Proactively identify equipment failures and potential improvements to enhance performance and reliability.
• Maintain detailed service reports, documentation, and communication with customer representatives.
• Coordinate and prepare materials, tools, and documentation necessary for service tasks.
• Provide technical mentorship and support to junior technicians and apprentices.
• Adhere to and promote all safety regulations, procedures, and best practices.

Qualifications:

• 5+ years of hands-on experience working with electrical power distribution systems in heavy industrial, manufacturing, or utility settings.
• Strong working knowledge of MV/LV equipment such as switchgear, transformers, relays, UPS, STS, and PDUs.
• Bachelor’s or Associate’s degree in Electrical Engineering, Engineering Technology, or equivalent military or field experience.
• Electrical certifications or licenses preferred (e.g., Journeyman Electrician, NICET, NFPA70E, OSHA 10/30).
• Excellent communication skills and ability to collaborate effectively within a team.
• Ability and willingness to travel locally and regionally as required.

About the Company:

Our client is a global OEM at the forefront of electrical distribution innovation. Their Critical Power division supports major data centers, manufacturing plants, and infrastructure with cutting-edge technology. Join a team delivering energy-efficient, sustainable, and mission-critical solutions that power the world.

Apply now to connect with a member of our recruiting team and learn how you can take the next step in your career with a global leader in the power industry.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Other

• Industries

  Appliances, Electrical, and Electronics Manufacturing, Electrical Equipment Manufacturing, and Utilities

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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