Field Service Technician: Install, Train & Service Machinery

MetalForming LLC; Illinois; On-site; USD 60,000 - 80,000; Full time

Job summary

MetalForming LLC is seeking a Field Service Technician to install, service, and train customers on MetalForming equipment at customer sites. You will travel extensively to install, align, program, troubleshoot, and document service reports, ensuring safety and reliability while communicating updates to the client and management.

Responsibilities include machine installation, testing, customer training on full machine functions, and comprehensive service reporting to maintain optimal performance.

Qualifications

• Requires valid driver's license.
• Background in electronics or heavy machinery; CNC/PLC experience preferred.
• Strong ability to read schematics and communicate orally.

Responsibilities

• Install machines at customer sites and ensure proper alignment and leveling.
• Perform machine testing and checks of voltages and signals; ensure correct accessory installation.
• Train customers on machine programming, controls, and safe operation.
• Service machines, identify and troubleshoot problems, and complete service reports.
• Document service activities and communicate updates to customer and MetalForming management.

Skills

Customer service

Troubleshooting

Electrical theory

Reading schematics

Tools

Voltmeter

Job description

MetalForming LLC is seeking a Field Service Technician to install, service, and train customers on MetalForming equipment at customer sites. You will travel extensively to install, align, program, troubleshoot, and document service reports, ensuring safety and reliability while communicating updates to the client and management.

Responsibilities include machine installation, testing, customer training on full machine functions, and comprehensive service reporting to maintain optimal performance.