Field Service Technician

Evolving Solution Services; Clover (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

Evolving Solution Services is seeking a Field Service Technician to install, service and train customers on metal forming equipment. The role requires electrical inclination and the ability to read schematics, with frequent travel to client sites.

You will perform machine installation, customer training on controls and part programming, and on-site servicing, while documenting work and details. A valid driver’s license is required, and heavy lifting may be involved.

Qualifications

• Requires valid Driver's License.
• Background in electronics or heavy machinery with CNC/PLC experience preferred.
• Strong ability to read schematics and interpret drawings.

Responsibilities

• Installation of machines.
• Training on machines and part programming.
• Servicing of machines and basic troubleshooting.
• Read electrical schematics, mechanical drawings and hydraulic flow charts.
• Use voltmeters to test voltage and current readings.
• Prepare detailed service reports and expense documentation.

Skills

Electrical skills

Troubleshooting

Customer service

Electrical testing

Education

Electronics or heavy machinery background

Tools

Voltmeters

Electrical schematics

Hydraulic flow charts

Job description

CANDIDATE MUST LIVE IN MIDWESTERN REGIO

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Summary Functions:

Field Service Technicians provide remarkable customer service by traveling to customer locations to install, service, and train customers on all MetalForming equipment. Candidate must be electrically inclined- highly skilled and proficient in electrical.

Travel required:

Travel required: 90% (domestic and international) l

This position works with mechanical, hydraulic, electronics, and electrical equipment as a part of the sheet metal fabricating technology.

Key Responsibilities:

(1) Customer service (2) Machine Installation (3) Training on machines (4) Machine Service (5) Accurate Documentation

Specific Responsibilities

• Installation of machines
  • Check for proper machine voltages.
  • Align and level the machine as necessary.
  • Properly install all machine accessories
  • Test machines for proper functions
  • Perform tests with material assuring proper bends and dimensions.
• Training on Machines
  • Train customers on part programming
  • Train customers on full functions of controls
  • Train customers on machine functions and limitations
  • Train customers on location and operation of safety switches
  • Train junior personnel on all functions of equipment
• Servicing of Machines
  • Identify machine problems.
  • Troubleshoot the machine to identify the cause of the problem.
• Read and understand electrical schematics, mechanical drawings and hydraulic flow charts.
• Utilize voltmeters to test voltage and current readings.
• Know the functions of electrical and hydraulic components within the machine.
• Clearly communicate machine updates to the customer and management of Metalforming.
• General Responsibilities
  • Fill out detailed Service Reports and turn them in within the week.
  • Prepare accurate Expense Reports
  • Check in every morning.
  • Check out every evening upon finishing work for the day.

Education and Experience Requirements:

This position requires a valid Driver’s License. This job requires a background in electronics or heavy machinery with a preference for CNC or PLC experience. Strong oral skills and ability to read schematics are desired. Candidate must be electrically inclined- highly skilled and proficient in electrical.

Physical Context/Work Environment:

Work is typically conducted in a factory or warehouse, where you may be subject to noise, dirt, vibration, and heat. This position involves heavy lifting up to 80lbs and part manipulation. Work may be conducted in a variety of positions. This position is subject to stringent safety guidelines and the wearing of personal protective equipment.

Competencies:

Customer Orientation, technical ability, electrical and mechanical skills, initiative, and independence.