Field Service Technician/ Industrial Mechanic

Triad Service Center Inc; Baltimore (MD); On-site; Full time

Job summary

An established industry player is looking for a dedicated Field Service Technician to service and repair light industrial equipment in the Baltimore area. This role offers competitive pay and a full-time benefit package, including medical and dental coverage, a 401K plan, and paid training. As a technician, you will work with various equipment, ensuring optimal performance and customer satisfaction. With a focus on work/life balance and career progression, this is an exciting opportunity to join a family-oriented company with over 65 years of experience in the field. If you're passionate about mechanics and customer service, this role could be the perfect fit for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401K Plan with Company Match

Paid Holidays

Paid Time Off

Wellness Resources

Flexible Spending Account

Qualifications

• Strong mechanical skills to diagnose and repair light industrial equipment.
• Valid driver's license required for regional travel.

Responsibilities

• Perform preventative maintenance and repairs on customer equipment.
• Maintain records of work orders and parts used.

Skills

Mechanical Aptitude

Customer Service

Problem Solving

Organizational Skills

Education

High School Diploma

Technical Certification

Tools

Diagnostic Tools

Hand Tools

Laptop

Job description

Field Service Technician/ Industrial Mechanic

Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Baltimore, MD area. Equipment that is commonly worked on includes floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers, and other commercial customer equipment found in large retail/industrial locations. Technicians will also install and service grease containment units used in conjunction with deep fryers. This position requires a valid, good standing driver’s license as a company vehicle will be utilized regionally.

Morrison Industries, a parent company of Triad, is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and more. This company is family-owned and has over 65 years of service to our strong customer base.

The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, and PAID TRAINING provided.

Starting Pay Range: $18-$25.

Typical Duties, Tasks, and Responsibilities:

• Have strong mechanical aptitude with the ability to diagnose, repair, and complete both service calls and scheduled PMs on light industrial equipment.
• Provide customer service by performing on-location preventative maintenance and repairs on customer equipment.
• Visually inspect, test, and listen to machines and equipment to locate causes of malfunctions. Dismantle machine parts to detect wear, misalignment, or other problems.
• Install new or repaired parts; clean and lubricate shafts, bearings, gears, belts, and other parts of machinery.
• Stay organized by scheduling repairs and PMs in similar locations on the same day, as time and location permit. Maintain record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
• Submit daily work orders, daily agenda/timecards, parts orders, and all required paperwork. Treat company equipment (i.e., vehicle, tools, phone, tablet, credit card, and parts) with care and follow PM guidelines on the company provided vehicle.
  
  

Extra:

• Travel up to an average of 300 miles per day.
• Must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Income is based on an hourly pay structure, with up to a ½ hour reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
• Typically Monday through Friday. Weekends and after-hour work may be required if the customer is willing to pay emergency rates. On-call status ends at 11 am EST on weekends and holidays.
• Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Maintain excellent attendance, respond to service requests in a timely manner, follow instructions, and take responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Always meet state and federal regulations.
  
  

Our Competitive Full-time Benefit Package Includes:

• Medical, Dental, and Vision Coverage
• Flexible Spending Account – Medical and Dependent Care
• 401K Plan with Company Match
• Company Paid Life Insurance & Voluntary Life Insurance Options
• Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits
• Paid Holidays and Paid Time Off
• Wellness Resources and More!
  
  

As this is a mobile position, our Field Service Mechanic/Technician can be based out of many cities around the Baltimore, MD area.

Find out more: www.triadservice.com