Field Service Engineer - Baltimore MD

AB Sciex; Baltimore (MD); Remote; Full time

Job summary

An established industry player is seeking a Field Service Engineer to join their dynamic team. In this role, you will be responsible for maintaining, installing, and repairing advanced scientific instrumentation at customer locations. With a focus on customer satisfaction, you'll perform high-quality service on mass spectrometers and HPLC systems while providing training and support. This position offers the chance to make a real impact in life sciences and diagnostics, ensuring clients receive the best possible solutions. If you're passionate about technology and eager to contribute to meaningful research, this opportunity is perfect for you.

Benefits

Medical/Dental/Vision Insurance

401(k)

Paid Time Off

Bonus/Incentive Pay

Qualifications

• Education in Life Sciences, Chemistry, or Engineering is essential.
• Experience with LCMS and scientific instrumentation is required.

Responsibilities

• Maintain, install, and repair instrumentation at customer sites.
• Perform qualifications services and customer training.

Skills

Troubleshooting

Problem-solving

Customer Satisfaction

Technical Support

Education

Associate’s degree in Life Sciences

Bachelor's degree in Chemistry or Engineering

Tools

Mass Spectrometers

HPLC

Capillary Electrophoresis

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Are you looking to use your education to build a long-term career?

Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members.

This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Chantilly, VA.

In this role, you will have the opportunity to:

• Perform high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products.
• Perform qualifications services and customer training, and responsible for customer satisfaction at strategic accounts.
• Complete administration duties (logging service activities, expense reporting, inventory, etc.)

The essential requirements of the job include:

• Associate’s degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience (i.e. Military Certificates in electronics or avionics).
• LCMS and/or capillary electrophoresis experience is required, prior experience using and/or servicing mass spectrometry or scientific instrumentation.
• Meet Vendor Credentialing requirements.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• Ability to travel – Domestic/International travel by vehicle or airplane, with up to 50% overnight travel may be required and exposure to seasonal weather based on geographic region.
• Must have a valid driver’s license with an acceptable driving record.
• Ability and willingness to lift up to 50 lbs. along with ability to walk, climb, stand, carry materials, stoop, kneel, and bend at the waist.

It would be a plus if you also possess previous experience in:

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and electrical mechanical technology and follow all required safety protocols.

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At SCIEX we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for SCIEX can provide.

The hourly range for this role is $38-$40. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Given the essential job duties of this position, the employee is required to be fully vaccinated against COVID-19 (including applicable boosters) as a condition of employment, subject to reasonable accommodation and applicable law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [e-mail] to request accommodation.