Field Service Technician - Flexible Shifts & Travel Ready

TeamSoft, Inc.; Monee (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

TeamSoft, Inc. in Monee, IL is seeking a Field Service Technician for a long-term contract. The role covers on-site maintenance, customer communications, and reporting issues while supporting day and night shifts.

A high school diploma, valid driver's license, and willingness to travel are required. Training precedes shift rotations and on-call duties; candidates must be able to work in a 24x7 environment.

Qualifications

• High School Diploma or equivalent required.
• Must be willing to travel.
• Valid driver’s license and acceptable driving record required.
• Must complete required security clearances and customer access requirements.
• Must be able to work in a 24x7 operational environment (PPS Only).
• Must be available for: Shift work, On-call rotations.

Responsibilities

• Report product failure trends and serviceability issues to management with appropriate documentation.
• Provide efficient, responsive, and accurate field/shop/on-site maintenance support.
• Maintain accurate technical records, Field Service Reports (FSRs), expense reports, and assigned company property.
• Deliver excellent customer communication and support.
• Maintain assigned equipment performance standards.
• Support branch and district performance goals by achieving established service metrics.

Skills

Customer Service

Customer Communication

Troubleshooting Technical Issues

Equipment Maintenance

Basic Internet Environment Knowledge

Field Service Experience

Ability to Work Shifts

On-Call

Valid Driver’s License

Education

High School Diploma or equivalent

Job description

TeamSoft, Inc. in Monee, IL is seeking a Field Service Technician for a long-term contract. The role covers on-site maintenance, customer communications, and reporting issues while supporting day and night shifts.

A high school diploma, valid driver's license, and willingness to travel are required. Training precedes shift rotations and on-call duties; candidates must be able to work in a 24x7 environment.