Field Service Technician II: Start-Up & Commissioning

Industrial Electric Manufacturing Job Board; Ashburn (GA); On-site; USD 60,000 - 85,000; Full time

Job summary

IEM in the United States is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service support for IEM equipment across projects.

This role requires strong diagnostic skills, the ability to resolve moderately complex technical issues with minimal supervision, and to serve as a trusted customer contact in the field. Travel may be substantial, and mentorship for Level I technicians is available.

Qualifications

• Associate degree or equivalent in power distribution systems.
• 1+ years of experience supporting switchgear start-up and commissioning.
• 1–3 years of related electrical, mechanical, technical, manufacturing, commissioning, or field service experience.
• Ability to read and interpret electrical wiring diagrams, schematics, work instructions, and technical documentation.
• Strong diagnostic, problem-solving, and troubleshooting skills.
• Good verbal and written communication skills.

Responsibilities

• Independently perform start-up, commissioning, testing, troubleshooting, service, and repair of IEM equipment.
• Install and modify electrical or mechanical components and subassemblies.
• Attend project meetings and coordinate with contractors, clients, Project Managers, and internal IEM teams.
• Analyze system failures, identify root causes, and determine corrective actions.
• Troubleshoot electrical circuits, control wiring, and networking.
• Coordinate with Project Managers, manufacturing facilities, engineering, or other internal support teams to resolve issues.
• Accurately document service activities, root cause analysis, corrective actions, parts usage, and follow-up requirements.
• Assist with training, mentoring, shadowing, or on-the-job support for Level I technicians.
• Perform other duties as assigned by leadership.

Skills

Diagnostic skills

Troubleshooting

Communication skills

Reading wiring diagrams

Independent work

Documentation

Education

Associate degree or equivalent in power distribution systems

Tools

Hand tools

Power tools

Electrical testing equipment

Job description

IEM in the United States is seeking a Field Service Technician Level II to perform start-up, commissioning, installation, testing, troubleshooting, and service support for IEM equipment across projects.

This role requires strong diagnostic skills, the ability to resolve moderately complex technical issues with minimal supervision, and to serve as a trusted customer contact in the field. Travel may be substantial, and mentorship for Level I technicians is available.